Grandmother sleeps in chair after lift breaks at Ebbw Vale care home

FAMILY’S ANGER: Care home resident Eileen Michael, pictured here with her great-grandson Keane Michael-Wood, has been sleeping in a wing chair for two weeks after a lift at the Ebbw Vale home broke FAMILY’S ANGER: Care home resident Eileen Michael, pictured here with her great-grandson Keane Michael-Wood, has been sleeping in a wing chair for two weeks after a lift at the Ebbw Vale home broke

AN 88-YEAR-OLD woman has slept in a chair for two weeks at an Ebbw Vale care home after a lift broke, her family say.

Eileen Michael is one of four residents affected at the Bridge House residential home after a lift providing access to the second floor broke on December 20.

Since then, Mrs Michael, who has a bedroom on the second floor of the home, has been sleeping in a wing chair in the home’s ground floor day room, according to her granddaughter Alexandra Michael, 33, of Staffordshire.

Alexandra said this has caused her grandmother’s legs to “balloon” in size, meaning she requires extra medication.

Aspokeswoman for the care home confirmed there had been an issue with the lift, but said the part for the lift was arriving yesterday and would be installed as soon as possible after its delivery.

Miss Michael said: “This should not be happening in any care home.

“Something should have been done earlier.”

Mrs Michael, who suffers from slight dementia, moved into the home around a month ago following a four week stay in Ysbyty Aneurin Bevan Hospital, Ebbw Vale, after she suffered from bruising following two falls within 24 hours at her home in Beaufort.

Miss Michael said her parents, Lyndon and Catherine Michael, of Abertillery, visited Mrs Michael on December 22 and spotted pillows and blankets in the day room.

It was then they were told by Mrs Michael about the lift.

When they enquired at the care home, they said they were told nobody was available to fix the lift at the present time.

Miss Michael said there is another working lift in the home providing access to the first floor, meaning it is only patients with living facilities on the second floor who are affected.

The spokeswoman for the care home said: “There has been an issue with the lift, but we have been working with the contractors and social services, and have done all that we can to resolve the issue.

“Social services are happy with the measures we have put in place, and the care given in the interim.”

Comments(6)

Bobevans says...
4:25pm Fri 4 Jan 13

That is just daft. Are the staff just lazy.

THey have to have equipment to get people down the stairs in the event of a fire. It can also get them up the stairs. No dounbt they will blame health & Safety

TrayB says...
4:49pm Fri 4 Jan 13

This is beyond disgusting !! How can Social Services be happy with the care of these poor residents if it means they are sleeping in the day room on chairs !! This isn't Poland 1963 people ! It's the 21st Century ..... fix the **** lift ! Where is the conscience of the person that runs this facility? I sure that if it were there Nan or Granddad in this position, it wouldn't be happening.
This is a Care Home ..... CARE HOME... they have a duty of CARE to ensure that it's residents are safe from harm and comfortable.
Lets hope that Mrs. Micheal is now comfy in her own surroundings, bless her heart !

smokintheweed says...
1:45am Sat 5 Jan 13

"This isn't Poland 1963 people !"

I fail to see the significance. What happened in Poland in 1963? Am I missing something?

"fix the **** lift !"

There was no one qualified to fix the lift at that time. Had someone with no knowledge of lifts just "had a crack at it" and people died in an accident then you'd be b*tching about that too.

I do agree that the carers should have looked to accommodate their patients in other places but whether that was possible I do not know. Would have thought they could get some beds into the day room though. Perhaps they had run out.

totally donny says...
12:52pm Sat 5 Jan 13

this is absolutely disgusting !! and should not happen to anyone ever!! there might have been 1/2 days where it was not possible to fix the lift and that should have been it , and the poor lady should have had a bed somewhere else surely . dear dear not good enough.

neleh19 says...
5:25pm Mon 7 Jan 13

It is a shame that the family of this lady did not know the full facts of the situation. The home did everything they could to ensure the residents were well cared for. The lift broke during the worst period of time - Christmas. The Lift is well maintained and it was an unfortunate situation that the part they needed was unavailable. With weekends and bank holidays, the lift firm were unable to do anything but wait.

Bridge House is an excellent facility for people in the last years of their lives. They care and respect their residence as if they were their own family. Social services were involved every step of the way and the best was done for each person. It seems strange that the person who reported this lives so far away and has not seen the way the staff work and care for those in their care. Do they expect the staff to try and carry the residents up the stairs as most are unable to walk very well.

Bridge House is an excellent residential home and do not need the upset and pressure that this report has cause them. After all, the situation has been resolved on the day it went to print and should not have appeared.

smokintheweed says...
1:45am Tue 8 Jan 13

neleh19 wrote:
It is a shame that the family of this lady did not know the full facts of the situation. The home did everything they could to ensure the residents were well cared for. The lift broke during the worst period of time - Christmas. The Lift is well maintained and it was an unfortunate situation that the part they needed was unavailable. With weekends and bank holidays, the lift firm were unable to do anything but wait.

Bridge House is an excellent facility for people in the last years of their lives. They care and respect their residence as if they were their own family. Social services were involved every step of the way and the best was done for each person. It seems strange that the person who reported this lives so far away and has not seen the way the staff work and care for those in their care. Do they expect the staff to try and carry the residents up the stairs as most are unable to walk very well.

Bridge House is an excellent residential home and do not need the upset and pressure that this report has cause them. After all, the situation has been resolved on the day it went to print and should not have appeared.
I have to agree on the lift repair thing but have little knowledge about the carers. I would imagine that the staff had to do the best they had with what they had.

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