Gwent Police stand in for ambulances 81 times in one year

PEOPLE with injuries including a stab wound to the chest and serious bleeding from the head, are among those Gwent Police have picked up or taken to hospital because no ambulance was available.

They are among 130 medical emergencies attended by police from November 2011-October 2012, 81 of which resulted in a trip to hospital.

On each occasion no ambulance vehicle, be it ambulance or rapid response, was available.

The figures, released by the Welsh Conservative Party following a Freedom of Information (FOI) request, heap more pressure on the Welsh Ambulance Services NHS Trust (WAST), already the subject of a review ordered by health minister Lesley Griffiths following months of declining performance.

As well as aforementioned cases, Gwent Police also attended medical emergencies such as an incident where an assault may have resulted in a collapsed lung, incidents of facial injuries, a woman found bleeding from the nose and mouth, a self-inflicted wrist injury, and a diabetes-related illness.

All seven highlighted cases were among the 81 needing a trip to hospital.

Three Welsh forces, Gwent, South Wales and North Wales, responded to the FOI request.

Like-for-like periods were not detailed, but the rate in Gwent appears considerably higher than in South Wales.

In the latter force area, police attended 30 medical emergencies instead of the ambulance service during May-November last year, with 13 people taken to hospital.

The rate of such instances in the South Wales is less than half of that here, based on the 12-month Gwent figure.

Examples from other parts of Wales include overdoses, a haemorrhaging woman in labour, and an elderly man who collapsed following a stroke.

A Gwent Police spokesman said the force works closely with emergency services taking "all necessary and appropriate steps to put the safety and wellbeing of members of the public first."

“Officers dealing with fast moving emergency situations do sometimes need to transport casualties to hospital rather than wait for an ambulance."

There is ongoing work to reduce instances where the police take people to hospital, and a trust spokesman said: "WAST and all four Welsh police forces are in frequent contact and building on the close relationship in support of each other and their staff.”

ARGUS COMMENT: Shocking to see figures

IT IS PERHAPS news to noone that our ambulance service in Wales leaves a lot to be desired.

Emergency response times have rarely been out of the headlines and the service is currently the subject of a review ordered by Health Minister Lesley Griffiths following months of declining performance.

But the result of a Freedom of Information request revealing the number of times police officers are taking injured or sick people to hospital because no ambulance is available are quite shocking.

We can perhaps understand that if police turn up at a crime scene and find someone badly injured their automatic response may well be to take that person to hospital straightaway.

But we would expect that to be a rare occurrence.

However, in Gwent police took people to hospital on 81 occasions in a year because no ambulance vehicle, be it ambulance or rapid response, was available.

That is just not good enough.

The ambulance service may argue that it is overstretched, but the same could also be said of our police force.

Let’s state clearly this is not an attack on ambulance staff, who we feel do a firstclass job. But there is obviously a flaw in the management of the service for its systems to break down with such worrying regularity.

Comments(12)

spanner100 says...
8:58am Tue 8 Jan 13

This "VERY SERIOUS" situation has been with us for ages. What the devil is wrong with the Welsh Assembly and Ambulance Controllers who are TOTALLY INCAPABLE of operating even a reasonably acceptable Ambulance Service. I an many others are really scared that if needed the Service will be unavailable. How about Welsh Assembly members forgetting their "Expense" Claim Forms and "Dining Out" and once and for all "SORT OUT THIS VERY...VERY SERIOUS SITUATION".

Bobevans says...
9:17am Tue 8 Jan 13

THe total number of incidents across Wales is over 200 a year so the poilice are attending in place of ambulances about 4 times a week

Lesley Griffiths the health mister is in my view totaly not up to the job. Last year she faced a vote of no confidence at the assembly

She is almost invisible. Last time the ambulance failure blew up she announced another enquiry. No suprise that nothing has happned .

The electorate need the power to recall a minster where it is felt he or she is not up to the job and if ever there were a need for it it is with her.

The weak and useless Carwyn will do nothing. We can be sure of that. If he really gets rattled he may shuffle his bunch of failures around


Quiet how we get anything done I do not know. I guess Carwyn is to busy working on his vanity airport project to worry about little matters such as the WElsh NHS falling apart

Bobevans says...
9:17am Tue 8 Jan 13

THe total number of incidents across Wales is over 200 a year so the poilice are attending in place of ambulances about 4 times a week

Lesley Griffiths the health mister is in my view totaly not up to the job. Last year she faced a vote of no confidence at the assembly

She is almost invisible. Last time the ambulance failure blew up she announced another enquiry. No suprise that nothing has happned .

The electorate need the power to recall a minster where it is felt he or she is not up to the job and if ever there were a need for it it is with her.

The weak and useless Carwyn will do nothing. We can be sure of that. If he really gets rattled he may shuffle his bunch of failures around


Quiet how we get anything done I do not know. I guess Carwyn is to busy working on his vanity airport project to worry about little matters such as the WElsh NHS falling apart

spanner100 says...
9:18am Tue 8 Jan 13

Just a further thought. The Welsh Fire Service seem to operate an efficient operation so how about,as in the USA, hand over control of the Welsh Ambulance Service to them.

signal box says...
9:23am Tue 8 Jan 13

With reference to spanner100 comment regarding Ambulance Controllers these members of staff can only deploy a resource to an incident if they have an available vehicle to send. Hospital delays occur when patients wait on an Ambulance or in A&E on an Ambulance trolley for hours causing non availability for hours.
Ambulance Control staff work under great stress trying to provide an Ambulance respond to emergency & urgent calls. WAG must now act to and reduce the size of the Welsh Ambulance Service the three present regions are big enough to be a service on there own and would be about the same size as the three Fire & Rescue Sevices lets see some action before more people die.

signal box says...
9:23am Tue 8 Jan 13

With reference to spanner100 comment regarding Ambulance Controllers these members of staff can only deploy a resource to an incident if they have an available vehicle to send. Hospital delays occur when patients wait on an Ambulance or in A&E on an Ambulance trolley for hours causing non availability for hours.
Ambulance Control staff work under great stress trying to provide an Ambulance respond to emergency & urgent calls. WAG must now act to and reduce the size of the Welsh Ambulance Service the three present regions are big enough to be a service on there own and would be about the same size as the three Fire & Rescue Sevices lets see some action before more people die.

grazed says...
9:34am Tue 8 Jan 13

this happened to me after being attacked, the Ambulance was called and did not arrive, police had to take me to hospital in the back of the car as i was in a coma and what did i get? not even an appology for the lack of service

Bobevans says...
12:03pm Tue 8 Jan 13

signal box wrote:
With reference to spanner100 comment regarding Ambulance Controllers these members of staff can only deploy a resource to an incident if they have an available vehicle to send. Hospital delays occur when patients wait on an Ambulance or in A&E on an Ambulance trolley for hours causing non availability for hours.
Ambulance Control staff work under great stress trying to provide an Ambulance respond to emergency & urgent calls. WAG must now act to and reduce the size of the Welsh Ambulance Service the three present regions are big enough to be a service on there own and would be about the same size as the three Fire & Rescue Sevices lets see some action before more people die.
There is no need to split it. That would just increase costs and reduce efficiency

The major problem remains and that is Ambulances being stuck at A&E's for hours

If the main problem is patients being lefy on Ambulance trolleys the solution appear to be simple. The hospitals buy some trolleys even at NHS prices they cannot cost more than £5K each which is far cheaper then having Ambulance tied up for hours on end

spanner100 says...
12:36pm Tue 8 Jan 13

Perhaps I should clarify my comment re "Controllers". What I meant was those that "Control" the Service and not the "Hands on Controllers". I have the greatest admiration for both the "Hands on Controllers" and most certainly the "Ambulance Crews". They deserve much more support than they get.

Dave on his Soapbox says...
5:59pm Tue 8 Jan 13

...how is this allowed to continue year after year.....nearly 20 years ago after an accident where my 2 year old daughter needed to be take to Swansea to recieve treatment by the specialist plastic surgeon after having received intial treatment at the RGH......after hanging around for an hour for an ambulance....while there were quite a few parked outside.....I and my wife decided to take her in our car the 50 miles to Swansea.....and on a Friday night in august we got caught in M4 traffic going west......lucky for us there were no complications...an she got the treatment she needed.......
what is going to happen when the new hospital on the outskirts of Cwmbran is built and the centralisation that the WAG want to implement across Wales....when the ambulance service/NHS Wales...in not fit to deal with this?

Robindabank says...
8:42pm Tue 8 Jan 13

In parts of India they use a multi skilled approach. The vehicle trebles up as ambulance, fire and police. With personnel wearing different hats and jackets depending the need. This might work locally in Gwent. Must be worth a try to get the response times better and to reduce overheads.

insider2 says...
12:54am Wed 9 Jan 13

Here we go again - bash the ambulance service - the fact is that the majority of the "patients" taken to hospital by the Police are low priority cases of drunks who should be sleeping it off in a Police cell like they used to, not taking up a much needed bed in an ACCIDENT AND EMERGENCT department.

What the Police don't tell you is that when they attend a SERIOUS incident such as an Road Traffic Collision, then the call receives a high priority with the ambulance service and they seldom have to wait long for an ambulance. On the other hand a drunk who has been fighting and "needs a couple of stiches in a facial wound" is hardly a high priority, and it is them who they regularly transport as they are simply not a high priority for the over stretched ambulance service. They should understand that better than anybody as they too have to prioritise calls. You try getting the Police to attend a low priority incident on a week end.

The FIre service taking over the ambulance service??? Dont make us laugh, the only reason that they can provide a service is that they don't handle in a fortnight what the ambulance service do in one night.

The problem in hospitals is not lack of beds, but not enough hospital staff for ambulance staff to hand over duty of care to, they cannot simply drop them off at the A/E doors like the Police can!

It's this Welsh Assembly that is SOLEY to blame for the state of affairs!

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