Hospital missed Newport girl’s broken leg

South Wales Argus: Hospital missed Newport girl’s broken leg Hospital missed Newport girl’s broken leg

THE family of a two-year-old girl say medical staff didn’t diagnose her broken leg, only spotting it when she returned to the hospital a few days later.

Lacie Mae Williams fell awkwardly while at home in Newport and was taken to the Royal Gwent Hospital by her father Samuel Bishop.

But Lacie’s grandma Isabelle Stoneman said staff only x-rayed the youngster’s foot and so didn’t spot that she had broken her right leg. They told Mr Bishop to wait 48 hours and to return to the hospital if swelling hadn’t gone down.

She said Lacie was unable to walk on the leg at the weekend and was in pain leading to Mr Bishop returning to the hospital with the youngster three days later.

Another x-ray was carried out and the broken leg was diagnosed.

Ms Stoneman said: “I was going mad. I’m really annoyed.

“She was trying to walk on it but she couldn’t walk at all. She couldn’t put her leg to the floor.”

The family say they will now be putting a formal complaint in regarding the incident.

A spokesman for the Aneurin Bevan Health Board said: “We can confirm that we are in contact with the family in relation to the concerns that they have raised with us.

“We have a strict policy not to comment on the details of individual cases in order to protect patient confidentiality.”

He added that fractures can be difficult to diagnose in young children due to a number of reasons including that young children do not “localise” pain well, often present in hospital with “not walking” and that fractures can still be present in the absence of swelling or bruising.

He said medical staff try not to x-ray the whole limb in children as this increases radiation dose. If a child is not walking and has swelling over the foot then x-rays would be taken of this area.

If the x-ray was normal parents would be advised that, if the child was not walking after a couple of days, to return for reassessment. On return, x-rays of the lower leg would then be taken.

Comments (36)

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8:18am Wed 4 Dec 13

Mervyn James says...

How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know !
How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know ! Mervyn James

8:23am Wed 4 Dec 13

Frankfurt says...

I've been to the Royal Gwent children's A & E with grandchildren and I have never known medical staff who are so caring and so careful that they don't miss anything. They are really very good. A non-story this.
I've been to the Royal Gwent children's A & E with grandchildren and I have never known medical staff who are so caring and so careful that they don't miss anything. They are really very good. A non-story this. Frankfurt

8:25am Wed 4 Dec 13

Michael Weedall says...

We know that an x-ray might not show a fracture if there is swelling. And the staff would not have let a young child walk away with a broken leg if it was easy to have spotted. Well lets wait for the onslaught of the abuse towards the NHS and the RGH staff.
We know that an x-ray might not show a fracture if there is swelling. And the staff would not have let a young child walk away with a broken leg if it was easy to have spotted. Well lets wait for the onslaught of the abuse towards the NHS and the RGH staff. Michael Weedall

9:20am Wed 4 Dec 13

ncra6761 says...

This is a pointless story with the family clearly out to try and make a bit of cash.
in both adults and children if the swelling is too much they say to go back when the swelling has gone down to diagnose and pinpoint the problem area properly.
I have a young son who has been to the childrens dept. recently and the staff were amazing very helpful, caring and constantly checking on his wellbeing.
This is a pointless story with the family clearly out to try and make a bit of cash. in both adults and children if the swelling is too much they say to go back when the swelling has gone down to diagnose and pinpoint the problem area properly. I have a young son who has been to the childrens dept. recently and the staff were amazing very helpful, caring and constantly checking on his wellbeing. ncra6761

9:37am Wed 4 Dec 13

Llanmartinangel says...

Mervyn James wrote:
How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know !
The hospital cannot have a debate about a patient in the public domain even if the patients family chose to make it public. To do so may lead them to disclose confidential detail which they are required by law to protect. As for the individual case, medical science is still not as perfect or exact as we would all like and, had the hospital given a larger than required exposure to x-rays then I'm quite sure that wouldn't have been right either.
[quote][p][bold]Mervyn James[/bold] wrote: How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know ![/p][/quote]The hospital cannot have a debate about a patient in the public domain even if the patients family chose to make it public. To do so may lead them to disclose confidential detail which they are required by law to protect. As for the individual case, medical science is still not as perfect or exact as we would all like and, had the hospital given a larger than required exposure to x-rays then I'm quite sure that wouldn't have been right either. Llanmartinangel

10:13am Wed 4 Dec 13

jerymp says...

Hospitals were once noted for the smell of ether but now it`s the stink of compensation cash that fill the air
Hospitals were once noted for the smell of ether but now it`s the stink of compensation cash that fill the air jerymp

11:54am Wed 4 Dec 13

county mad says...

SHOW ME THE MONEY!!!!'!
SHOW ME THE MONEY!!!!'! county mad

12:17pm Wed 4 Dec 13

twinkletoes1984 says...

Everyone knows that this is a story to make some money out of an already, cash-strapped NHS! It is common that fractures can be not obvious (especially in children) and this is why the doctor said to return if symptoms do not settle. Maybe she wants more money for another tattoo on her breast?!
Everyone knows that this is a story to make some money out of an already, cash-strapped NHS! It is common that fractures can be not obvious (especially in children) and this is why the doctor said to return if symptoms do not settle. Maybe she wants more money for another tattoo on her breast?! twinkletoes1984

12:29pm Wed 4 Dec 13

Woodgnome says...

Yet more of the blame culture.
Yet more of the blame culture. Woodgnome

12:44pm Wed 4 Dec 13

twinkletoes1984 says...

and... this is why there is no money to pay for extra beds, doctors, nurses, and drugs to prolong life in patients with cancer.
and... this is why there is no money to pay for extra beds, doctors, nurses, and drugs to prolong life in patients with cancer. twinkletoes1984

1:55pm Wed 4 Dec 13

Kerri85 says...

Nah it ant about the money it's about the chilled getting X-ray in the wrong place money is money don't need there money it's her health so you can all talk .
Nah it ant about the money it's about the chilled getting X-ray in the wrong place money is money don't need there money it's her health so you can all talk . Kerri85

2:07pm Wed 4 Dec 13

ncra6761 says...

Kerri85.. if the family were that concerned about her health and her pain then the little girl should have been taken back for another examination 48HOURS later as the DR instructed so they could check it properly when swelling had gone down a bit. Instead, the family left the girl another 24hours taking her back 3days later.. not the 2days later the drs Instructed.
Kerri85.. if the family were that concerned about her health and her pain then the little girl should have been taken back for another examination 48HOURS later as the DR instructed so they could check it properly when swelling had gone down a bit. Instead, the family left the girl another 24hours taking her back 3days later.. not the 2days later the drs Instructed. ncra6761

2:52pm Wed 4 Dec 13

Kerri85 says...

We did take her back thank you none of u no the story so why put things like that a
We did take her back thank you none of u no the story so why put things like that a Kerri85

2:55pm Wed 4 Dec 13

Kerri85 says...

And there was no swelling there so you all need to think b4 you talk yea
And there was no swelling there so you all need to think b4 you talk yea Kerri85

3:01pm Wed 4 Dec 13

Kerri85 says...

And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out..
And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out.. Kerri85

3:23pm Wed 4 Dec 13

Stevenboy says...

And now we return to Jeremy Kyle.
And now we return to Jeremy Kyle. Stevenboy

4:14pm Wed 4 Dec 13

twinkletoes1984 says...

In the end, why the hell is this story in the argus?
In the end, why the hell is this story in the argus? twinkletoes1984

5:15pm Wed 4 Dec 13

Magor says...

Next time go to a private hospital and pay for treatment.
Next time go to a private hospital and pay for treatment. Magor

5:25pm Wed 4 Dec 13

Woodgnome says...

Kerri85 wrote:
And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out..
If you want "noses out" don't go moaning to the Argus.
[quote][p][bold]Kerri85[/bold] wrote: And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out..[/p][/quote]If you want "noses out" don't go moaning to the Argus. Woodgnome

5:29pm Wed 4 Dec 13

tara2010 says...

The same thing happened to my friends daughter rubbish hospital
The same thing happened to my friends daughter rubbish hospital tara2010

6:45pm Wed 4 Dec 13

ncra6761 says...

Kerri85 wrote:
And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out..
Next time you want people to keep their noses out I strongly suggest you go moaning to your relatives friends and neighbours rather than the south wales argus. The NHS get slated so much over pathetic stories like this and never praised for the lives they save day in day out and the outstanding jobs they do with the high majority of patients in and out. They are only human. And yes you took her back - but she couldnt have been in that much pain as I know if it were my child and I were unhappy I would have been back the same evening or the next day not waited 3days.
Also - if you are that unhappy with the NHS FREE hospitals and treatment then go and pay privately.
[quote][p][bold]Kerri85[/bold] wrote: And there was no swelling there so you all need to think b4 you talk yea you read all paper work have you NOT. and the 1 dr was not happy with her sent home with a broke leg so there you go keep noses out..[/p][/quote]Next time you want people to keep their noses out I strongly suggest you go moaning to your relatives friends and neighbours rather than the south wales argus. The NHS get slated so much over pathetic stories like this and never praised for the lives they save day in day out and the outstanding jobs they do with the high majority of patients in and out. They are only human. And yes you took her back - but she couldnt have been in that much pain as I know if it were my child and I were unhappy I would have been back the same evening or the next day not waited 3days. Also - if you are that unhappy with the NHS FREE hospitals and treatment then go and pay privately. ncra6761

7:42pm Wed 4 Dec 13

Mervyn James says...

Llanmartinangel wrote:
Mervyn James wrote:
How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know !
The hospital cannot have a debate about a patient in the public domain even if the patients family chose to make it public. To do so may lead them to disclose confidential detail which they are required by law to protect. As for the individual case, medical science is still not as perfect or exact as we would all like and, had the hospital given a larger than required exposure to x-rays then I'm quite sure that wouldn't have been right either.
This is bull manure they use the Patient Confidentiality ploy to cover their backs, they use the data protection act to challenge FOI requests too, and I should point out that is ILLEGAL. Not a perfect science, seems to be an excuse for all sorts of carelessness. Under that premise no-one would ever be able to get recompense for malpractice. Remember Stafford.....
[quote][p][bold]Llanmartinangel[/bold] wrote: [quote][p][bold]Mervyn James[/bold] wrote: How can it be patient confidentiality, when they have gone to the Argus ? MIssed a broken leg ? easily done as we know ![/p][/quote]The hospital cannot have a debate about a patient in the public domain even if the patients family chose to make it public. To do so may lead them to disclose confidential detail which they are required by law to protect. As for the individual case, medical science is still not as perfect or exact as we would all like and, had the hospital given a larger than required exposure to x-rays then I'm quite sure that wouldn't have been right either.[/p][/quote]This is bull manure they use the Patient Confidentiality ploy to cover their backs, they use the data protection act to challenge FOI requests too, and I should point out that is ILLEGAL. Not a perfect science, seems to be an excuse for all sorts of carelessness. Under that premise no-one would ever be able to get recompense for malpractice. Remember Stafford..... Mervyn James

9:42pm Wed 4 Dec 13

Nikki-79 says...

My daughter broke her leg a few years back first x-ray didn't show break took her back 2 days later and the break showed clearly, it's just one of them things, I never felt the need to contact Argus or complain. The staff in A&E were amazing both times we attended and the staff at fracture clinic were equally amazing. It's about time people were more grateful to the NHS staff and realise the pressure they work under and no I don't work there I wish I had the compassion to deal with the type of people they have too.
My daughter broke her leg a few years back first x-ray didn't show break took her back 2 days later and the break showed clearly, it's just one of them things, I never felt the need to contact Argus or complain. The staff in A&E were amazing both times we attended and the staff at fracture clinic were equally amazing. It's about time people were more grateful to the NHS staff and realise the pressure they work under and no I don't work there I wish I had the compassion to deal with the type of people they have too. Nikki-79

10:28pm Wed 4 Dec 13

bobbajob says...

I blame the council...
I blame the council... bobbajob

11:53pm Wed 4 Dec 13

Templar05 says...

As a Canadian working at the RGH , in my hometown of Newport .I had the honor and privilege of working with the staff , in the Emergency and X-Ray Department ...True Professionals .
As a Canadian working at the RGH , in my hometown of Newport .I had the honor and privilege of working with the staff , in the Emergency and X-Ray Department ...True Professionals . Templar05

12:23am Thu 5 Dec 13

nodnyl says...

if jezza fails blame the dhs christmas compo
if jezza fails blame the dhs christmas compo nodnyl

12:24am Thu 5 Dec 13

nodnyl says...

nodnyl wrote:
if jezza fails blame the dhs christmas compo
sorry NHS
[quote][p][bold]nodnyl[/bold] wrote: if jezza fails blame the dhs christmas compo[/p][/quote]sorry NHS nodnyl

8:30am Thu 5 Dec 13

rightsideup says...

RGH staff=!0/10.We're lucky to have them!.
RGH staff=!0/10.We're lucky to have them!. rightsideup

8:57am Thu 5 Dec 13

rightsideup says...

Argus should have told them to go forth and.................
....
Argus should have told them to go forth and................. .... rightsideup

9:41am Thu 5 Dec 13

chezza43 says...

My Baby grandaughter recently attended the childrens A & E and all I can say is what kind and compassionate people they are. These members of staff see some horrible things everyday but they treat everyone the same. Whether it is a serious injury or a minor injury they treat each and every one with compassion and empathy! Nothing but gratitude for the staff at A & E So thank you!!!
My Baby grandaughter recently attended the childrens A & E and all I can say is what kind and compassionate people they are. These members of staff see some horrible things everyday but they treat everyone the same. Whether it is a serious injury or a minor injury they treat each and every one with compassion and empathy! Nothing but gratitude for the staff at A & E So thank you!!! chezza43

1:54pm Thu 5 Dec 13

Woodgnome says...

twinkletoes1984 wrote:
In the end, why the hell is this story in the argus?
The SWA have to take some responsibility, do they not, for exposing this family to the gale of adverse comments with supporting high scores? I wonder if SWA warn such contributors that the public may not be sympathetic to their complaints? It also seems that SWA has removed many highly supported comments in what we assume was act of censorship by the SWA's own judge and jury system because unknown persons (we are never told) do not like them.
[quote][p][bold]twinkletoes1984[/bold] wrote: In the end, why the hell is this story in the argus?[/p][/quote]The SWA have to take some responsibility, do they not, for exposing this family to the gale of adverse comments with supporting high scores? I wonder if SWA warn such contributors that the public may not be sympathetic to their complaints? It also seems that SWA has removed many highly supported comments in what we assume was act of censorship by the SWA's own judge and jury system because unknown persons (we are never told) do not like them. Woodgnome

11:35am Fri 6 Dec 13

varteg1 says...

Many years ago my second eldest was hid by a scooter when she stepped off the kerb, She was taken to hospital( Birkenhead General) and x rayed between her knee and a couple of inches above the ankle.

This showed no damage. However, a week later she cried to be carried everywhere, so I returned her to the hospital, she was again x rayed but thyis time the whole oleg from toes to hips, and they discovered a break immediately above the ankle, missed previously as the first missed it by an inch.

So my next move was?

Compensation?,.....

.....of course not, it was a human error as the girl could only roughly pinpoint the seat of pain, and she indicated it to be nearer the knee. The staff were excellent, and once discovered all efforts were made to make her comfortable.

This American style compensation culture needs a serious revision.
Many years ago my second eldest was hid by a scooter when she stepped off the kerb, She was taken to hospital( Birkenhead General) and x rayed between her knee and a couple of inches above the ankle. This showed no damage. However, a week later she cried to be carried everywhere, so I returned her to the hospital, she was again x rayed but thyis time the whole oleg from toes to hips, and they discovered a break immediately above the ankle, missed previously as the first missed it by an inch. So my next move was? Compensation?,..... .....of course not, it was a human error as the girl could only roughly pinpoint the seat of pain, and she indicated it to be nearer the knee. The staff were excellent, and once discovered all efforts were made to make her comfortable. This American style compensation culture needs a serious revision. varteg1

12:57pm Fri 6 Dec 13

_Bryan_ says...

I see Kerri85 commented a few times on this thread to disagree with some of the comments that have been made, so I hope that they can answer one question for me.

Will you be using this incident to try to claim "compensation", or do you agree that the hospital followed their normal procedure for such incidents and the broken leg was diagnosed at the first reasonable opportunity?
I see Kerri85 commented a few times on this thread to disagree with some of the comments that have been made, so I hope that they can answer one question for me. Will you be using this incident to try to claim "compensation", or do you agree that the hospital followed their normal procedure for such incidents and the broken leg was diagnosed at the first reasonable opportunity? _Bryan_

9:29pm Fri 6 Dec 13

rightsideup says...

_Bryan_ wrote:
I see Kerri85 commented a few times on this thread to disagree with some of the comments that have been made, so I hope that they can answer one question for me.

Will you be using this incident to try to claim "compensation", or do you agree that the hospital followed their normal procedure for such incidents and the broken leg was diagnosed at the first reasonable opportunity?
You'll be waiting a long time for a response!...........
.....
[quote][p][bold]_Bryan_[/bold] wrote: I see Kerri85 commented a few times on this thread to disagree with some of the comments that have been made, so I hope that they can answer one question for me. Will you be using this incident to try to claim "compensation", or do you agree that the hospital followed their normal procedure for such incidents and the broken leg was diagnosed at the first reasonable opportunity?[/p][/quote]You'll be waiting a long time for a response!........... ..... rightsideup

10:21am Sun 8 Dec 13

jimmysmith says...

The Royal Gwent is more like a zoo than a hospital .drug addicts wandering around acc a em 24 /7 looking for easy pickings .the place is a dump inside and outside
The Royal Gwent is more like a zoo than a hospital .drug addicts wandering around acc a em 24 /7 looking for easy pickings .the place is a dump inside and outside jimmysmith

11:11am Sun 8 Dec 13

Woodgnome says...

If we accept that, it means the consumers rather than the providers are the issue. How do you propose that be dealt with - decline health care?
If we accept that, it means the consumers rather than the providers are the issue. How do you propose that be dealt with - decline health care? Woodgnome

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