FOLLOWING an investigation into Torfaen Council’s Welsh Language Scheme which found it failed to comply with clauses, councillors agreed to implement the recommendations of the Welsh Language Commissioner at a meeting recently, to ensure there’s no repeat.

A statutory investigation report was published in November into the implementation of the council’s Welsh Language Scheme.

The probe was conducted following the launch of the council’s new telephone service in English only.

Implementing the powers of Section 17 of the Welsh Language Act 1993, the Welsh Language Commissioner decided to hold a statutory investigation into the matter, after three public complaints.

The investigation concluded that the council failed to comply with clauses in its Welsh Language Scheme by launching the service in English before the Welsh service was ready.