Newport man awarded £25,000 dental payout

Compensation: Warren Dent was awarded £25,000

Compensation: Warren Dent was awarded £25,000

First published in News
Last updated

A GRAPHIC designer from Newport has been given a £25,000 settlement by four dentists after developing a severe jaw infection.

Warren Dent, 40, from Barrack Hill in Newport, sued the four staff who worked at the former James Hull Dental Care surgery in Cardiff, after he claimed their failure to treat decay in two of his teeth led to hospitalisation and a debilitating bone marrow infection called sclerosing osteomyelitis.

Three of the dentists - Dr Beshika Naidoo, Nach Sanz Martin and Duncan McDonald - did not admit any liability, while Ms Ana Maria De La Torre Montijano denied liability in the case, according to Mr Dent's representatives the Dental Law Partnership (DLP).

But an order from Deputy District Judge Haddleton, sitting at Northampton County Court in October last year, stated the four had to pay the sum of £25,000.

The practice in Pentwyn has now been taken over by the Smiles Dental group which declined to comment or say whether the dentists in question still work there.

Mr Dent lost the two teeth and now needs to have two more removed, but these cannot be replaced until the risk of bone inflammation has passed, according to his representatives.

Mr Dent said he put "complete faith" in the dentists and feels they let him down.

“I went through six years of hell because of them and my ordeal is still far from over," he said. "I’m very glad my case has now been settled so I can try to move on."

Mr Dent first went to have pain in his teeth treated at the Cardiff surgery in 2006 when X-rays showed decay in one tooth and decay underneath a filling in another, but the dentists failed to treat him, say the law firm.

Despite going back with facial swelling, infections and a painful abscess that eventually led to the removal of one of his teeth, the dentists failed to treat Mr Dent appropriately for tooth decay, they said.

He was eventually admitted with to University Hospital Cardiff because of an infection in his jaw in January 2010 and had to undergo 40 sessions of oxygen therapy with more trips to the hospital after antibiotics failed to treat his condition.

Comments (10)

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2:44pm Tue 11 Mar 14

Skully says...

If this culture of blame and claim continues we will end up with no
British born and trained doctors or dentists. We will have to rely on foreign
imports. Young people will not want to train for a job where the is constant
worry about being sued. Most professions have insurance for these claims
which the greedy legal groups know and use this to push people to make
claims.
Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had
done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.
If this culture of blame and claim continues we will end up with no British born and trained doctors or dentists. We will have to rely on foreign imports. Young people will not want to train for a job where the is constant worry about being sued. Most professions have insurance for these claims which the greedy legal groups know and use this to push people to make claims. Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done. Skully
  • Score: -8

4:49pm Tue 11 Mar 14

Leepod says...

Skully wrote:
If this culture of blame and claim continues we will end up with no
British born and trained doctors or dentists. We will have to rely on foreign
imports. Young people will not want to train for a job where the is constant
worry about being sued. Most professions have insurance for these claims
which the greedy legal groups know and use this to push people to make
claims.
Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had
done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.
Dentists are medical professionals, who spend many years of training to obtain an universal qualification in their chosen field of excellence. In this process they have guaranteed themselves a very comfortable salary. So if they can't treat simple tooth decay or any other basic oral health issues. They should be made accountable for lack of care. In this case with regards to Mr Dent they have been brought to book.
[quote][p][bold]Skully[/bold] wrote: If this culture of blame and claim continues we will end up with no British born and trained doctors or dentists. We will have to rely on foreign imports. Young people will not want to train for a job where the is constant worry about being sued. Most professions have insurance for these claims which the greedy legal groups know and use this to push people to make claims. Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.[/p][/quote]Dentists are medical professionals, who spend many years of training to obtain an universal qualification in their chosen field of excellence. In this process they have guaranteed themselves a very comfortable salary. So if they can't treat simple tooth decay or any other basic oral health issues. They should be made accountable for lack of care. In this case with regards to Mr Dent they have been brought to book. Leepod
  • Score: 17

5:47pm Tue 11 Mar 14

Independentvoter says...

Totally agree with Leepod dentists have a duty to care - its only the insurance companies through their PR campaigns that have demonised a few fraudulent claimants like whiplash injuries to save themselves some money- now everyone in the country is branded fraudulent if they try to make a claim and many are seriously injured. Its not a claim culture at all - their PR campaign seems to have worked. Next the government will highlight a few people abusing the Human Rights Act so they can scrap it and guess what - we awill be left without basic Human Rights we will have to contest our claims through the high courts fighting a judicial review which will take years and years dont be fools wake up !
Totally agree with Leepod dentists have a duty to care - its only the insurance companies through their PR campaigns that have demonised a few fraudulent claimants like whiplash injuries to save themselves some money- now everyone in the country is branded fraudulent if they try to make a claim and many are seriously injured. Its not a claim culture at all - their PR campaign seems to have worked. Next the government will highlight a few people abusing the Human Rights Act so they can scrap it and guess what - we awill be left without basic Human Rights we will have to contest our claims through the high courts fighting a judicial review which will take years and years dont be fools wake up ! Independentvoter
  • Score: 2

8:52pm Tue 11 Mar 14

jimmysmith says...

Skully wrote:
If this culture of blame and claim continues we will end up with no
British born and trained doctors or dentists. We will have to rely on foreign
imports. Young people will not want to train for a job where the is constant
worry about being sued. Most professions have insurance for these claims
which the greedy legal groups know and use this to push people to make
claims.
Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had
done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.
maybe a lot of these claims are arising because of a lack of british born and british trained doctors ,dentists etc .its just a thought but maybe these dentists in question might not have been trained to as high a standard as say theyre british counterparts .dont you think
[quote][p][bold]Skully[/bold] wrote: If this culture of blame and claim continues we will end up with no British born and trained doctors or dentists. We will have to rely on foreign imports. Young people will not want to train for a job where the is constant worry about being sued. Most professions have insurance for these claims which the greedy legal groups know and use this to push people to make claims. Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.[/p][/quote]maybe a lot of these claims are arising because of a lack of british born and british trained doctors ,dentists etc .its just a thought but maybe these dentists in question might not have been trained to as high a standard as say theyre british counterparts .dont you think jimmysmith
  • Score: 8

9:29pm Tue 11 Mar 14

Skully says...

To all who quoted me above.

The practice concerned is well known for importing European Dentists.
Yes they are qualified, but most hardly speak English.
As a practice owner and partner to a Dentist what the public believe is this fantastic salary is very far from the truth. Many years ago it was a good profession to be in. The current contract has put pay to that. Before you pay your staff, lab fees, gas/electric business rates, material costs, fees to several governing bodies so you can practice, insurances to cover every part of being in business plus many other costs/overheads there is not much left from the average £100,000 that a dentist gets from the local health board.
This figure is also fixed per NHS dentist, so contrary to what many people
think an NHS dentist's salary is no better than a secondary school teacher.
When the press get hold of figures they only ever talk about the money paid to the dentist. They never look at the take home at the end of the year.
Many dentists have converted over to private health care as the only way to make a decent living.
Any dentist will also tell you that every day they get patients complaining about pain when they haven't been for years, and the problems could have been spotted earlier if they went regularly.
We also only have Mr Dent's and the Argus's side of the storey. Under strict regulations dentists are not allowed to talk about the care provided.
Unless all the facts are revealed this is still a one sided storey, and always will as the other party are bound by oath not to comment.
If the dentist were brought to book, they would be struck off. All that has
happened in this case is the insurance company has paid. The dentist
will have paid nothing. So as always these claims that are settled by insurance companies will get spread around on every bodies premiums.
So we all paid this compensation to some degree.
Don't think Mr Dent will get or keep a dentist after this, with his name and photo in the paper (and probably a few bucks for the story) he has rather shot himself in the foot.
To all who quoted me above. The practice concerned is well known for importing European Dentists. Yes they are qualified, but most hardly speak English. As a practice owner and partner to a Dentist what the public believe is this fantastic salary is very far from the truth. Many years ago it was a good profession to be in. The current contract has put pay to that. Before you pay your staff, lab fees, gas/electric business rates, material costs, fees to several governing bodies so you can practice, insurances to cover every part of being in business plus many other costs/overheads there is not much left from the average £100,000 that a dentist gets from the local health board. This figure is also fixed per NHS dentist, so contrary to what many people think an NHS dentist's salary is no better than a secondary school teacher. When the press get hold of figures they only ever talk about the money paid to the dentist. They never look at the take home at the end of the year. Many dentists have converted over to private health care as the only way to make a decent living. Any dentist will also tell you that every day they get patients complaining about pain when they haven't been for years, and the problems could have been spotted earlier if they went regularly. We also only have Mr Dent's and the Argus's side of the storey. Under strict regulations dentists are not allowed to talk about the care provided. Unless all the facts are revealed this is still a one sided storey, and always will as the other party are bound by oath not to comment. If the dentist were brought to book, they would be struck off. All that has happened in this case is the insurance company has paid. The dentist will have paid nothing. So as always these claims that are settled by insurance companies will get spread around on every bodies premiums. So we all paid this compensation to some degree. Don't think Mr Dent will get or keep a dentist after this, with his name and photo in the paper (and probably a few bucks for the story) he has rather shot himself in the foot. Skully
  • Score: 9

12:12am Wed 12 Mar 14

jimmysmith says...

Skully wrote:
To all who quoted me above.

The practice concerned is well known for importing European Dentists.
Yes they are qualified, but most hardly speak English.
As a practice owner and partner to a Dentist what the public believe is this fantastic salary is very far from the truth. Many years ago it was a good profession to be in. The current contract has put pay to that. Before you pay your staff, lab fees, gas/electric business rates, material costs, fees to several governing bodies so you can practice, insurances to cover every part of being in business plus many other costs/overheads there is not much left from the average £100,000 that a dentist gets from the local health board.
This figure is also fixed per NHS dentist, so contrary to what many people
think an NHS dentist's salary is no better than a secondary school teacher.
When the press get hold of figures they only ever talk about the money paid to the dentist. They never look at the take home at the end of the year.
Many dentists have converted over to private health care as the only way to make a decent living.
Any dentist will also tell you that every day they get patients complaining about pain when they haven't been for years, and the problems could have been spotted earlier if they went regularly.
We also only have Mr Dent's and the Argus's side of the storey. Under strict regulations dentists are not allowed to talk about the care provided.
Unless all the facts are revealed this is still a one sided storey, and always will as the other party are bound by oath not to comment.
If the dentist were brought to book, they would be struck off. All that has
happened in this case is the insurance company has paid. The dentist
will have paid nothing. So as always these claims that are settled by insurance companies will get spread around on every bodies premiums.
So we all paid this compensation to some degree.
Don't think Mr Dent will get or keep a dentist after this, with his name and photo in the paper (and probably a few bucks for the story) he has rather shot himself in the foot.
im voting ukip
[quote][p][bold]Skully[/bold] wrote: To all who quoted me above. The practice concerned is well known for importing European Dentists. Yes they are qualified, but most hardly speak English. As a practice owner and partner to a Dentist what the public believe is this fantastic salary is very far from the truth. Many years ago it was a good profession to be in. The current contract has put pay to that. Before you pay your staff, lab fees, gas/electric business rates, material costs, fees to several governing bodies so you can practice, insurances to cover every part of being in business plus many other costs/overheads there is not much left from the average £100,000 that a dentist gets from the local health board. This figure is also fixed per NHS dentist, so contrary to what many people think an NHS dentist's salary is no better than a secondary school teacher. When the press get hold of figures they only ever talk about the money paid to the dentist. They never look at the take home at the end of the year. Many dentists have converted over to private health care as the only way to make a decent living. Any dentist will also tell you that every day they get patients complaining about pain when they haven't been for years, and the problems could have been spotted earlier if they went regularly. We also only have Mr Dent's and the Argus's side of the storey. Under strict regulations dentists are not allowed to talk about the care provided. Unless all the facts are revealed this is still a one sided storey, and always will as the other party are bound by oath not to comment. If the dentist were brought to book, they would be struck off. All that has happened in this case is the insurance company has paid. The dentist will have paid nothing. So as always these claims that are settled by insurance companies will get spread around on every bodies premiums. So we all paid this compensation to some degree. Don't think Mr Dent will get or keep a dentist after this, with his name and photo in the paper (and probably a few bucks for the story) he has rather shot himself in the foot.[/p][/quote]im voting ukip jimmysmith
  • Score: -4

7:36am Wed 12 Mar 14

Independentvoter says...

Everytime theres a subject to debate in the Argus whether its disabled parking or too many pigeons in town its always the immigrants fault - its getting to be a bit boring now. The main problems in the NHS today which are subject to litigation are that too many doctors many British, do not follow the set protocol and cannot even identify the early stages of progressive illness'. lets take neurology for example, If you have someone suffering with, lets say a cervical spondylotic myelopathy which is a degenerative spinal cord condition, a recent survey suggested that only 2% of GP's 18% of orthopaedic surgeons and 36% of neurosurgeons can recognise the early signs and symptoms of the condition and when the patient presents themselves with advanced symptoms of the condition then the neurological damage done is irriversible. Hence a medical negligence claim. Also local trusts need to invest in radiology departments so we can have a more accurate diagnostic service and correct referrals to neuroradiologist for cord compressions for example. Immigrant doctors are not the cause of the many litigation claims I see at all. I am currently studying for a Bachelor of Law degree specialising in negligence and many cases I have studied are against British born doctors who have failed to update their training regularly and radiologist who fail to correct diagnose the early signs of a condition.
Everytime theres a subject to debate in the Argus whether its disabled parking or too many pigeons in town its always the immigrants fault - its getting to be a bit boring now. The main problems in the NHS today which are subject to litigation are that too many doctors many British, do not follow the set protocol and cannot even identify the early stages of progressive illness'. lets take neurology for example, If you have someone suffering with, lets say a cervical spondylotic myelopathy which is a degenerative spinal cord condition, a recent survey suggested that only 2% of GP's 18% of orthopaedic surgeons and 36% of neurosurgeons can recognise the early signs and symptoms of the condition and when the patient presents themselves with advanced symptoms of the condition then the neurological damage done is irriversible. Hence a medical negligence claim. Also local trusts need to invest in radiology departments so we can have a more accurate diagnostic service and correct referrals to neuroradiologist for cord compressions for example. Immigrant doctors are not the cause of the many litigation claims I see at all. I am currently studying for a Bachelor of Law degree specialising in negligence and many cases I have studied are against British born doctors who have failed to update their training regularly and radiologist who fail to correct diagnose the early signs of a condition. Independentvoter
  • Score: -4

9:12am Wed 12 Mar 14

jimmysmith says...

Independentvoter wrote:
Everytime theres a subject to debate in the Argus whether its disabled parking or too many pigeons in town its always the immigrants fault - its getting to be a bit boring now. The main problems in the NHS today which are subject to litigation are that too many doctors many British, do not follow the set protocol and cannot even identify the early stages of progressive illness'. lets take neurology for example, If you have someone suffering with, lets say a cervical spondylotic myelopathy which is a degenerative spinal cord condition, a recent survey suggested that only 2% of GP's 18% of orthopaedic surgeons and 36% of neurosurgeons can recognise the early signs and symptoms of the condition and when the patient presents themselves with advanced symptoms of the condition then the neurological damage done is irriversible. Hence a medical negligence claim. Also local trusts need to invest in radiology departments so we can have a more accurate diagnostic service and correct referrals to neuroradiologist for cord compressions for example. Immigrant doctors are not the cause of the many litigation claims I see at all. I am currently studying for a Bachelor of Law degree specialising in negligence and many cases I have studied are against British born doctors who have failed to update their training regularly and radiologist who fail to correct diagnose the early signs of a condition.
whats boring and annoying ,is every time anything is debated on the obvious people like yourself straight away jump up in the air and start hinting towards racism .But now youve hinted towards that subject lets discuss it .There is a problem with in the nhs with the demand on its services and finances due to a massive massive influx of immigrants into this country over the last twenty years more so with in the last 6 yrs .Theres numerous doctors and nurses working with in the NHS who cannot even speak english where its understandable ,so chum if one cannot speak the language properly one cannot read it properly so theres going to be a drop in standards and mistakes made ( although im certain this isnt the case in the above case ) the percentages youve quoted above are they just figures youve plucked out of the air or from the lancet or what ? you also state that to many doctors ,many british do not follow protocol so are subject to litigation .Well lets have accurate figures ,say out of 100 claims of negligence any where in the country ,how many were against british doctors and how many were against foreign doctors or doctors who studied abroad then became british subjects ? And could you also give me the figures nation wide of claims against the nhs for sexual assault against patients please ? if so we can debate that one seperate to this .as for the radiology departments and advanced equipment needed i fully agree with you ,But whilst we have a government hell bent on grinding the nhs into the history books and insistant on funding the eu with billions then we aint going to get it are we ?
[quote][p][bold]Independentvoter[/bold] wrote: Everytime theres a subject to debate in the Argus whether its disabled parking or too many pigeons in town its always the immigrants fault - its getting to be a bit boring now. The main problems in the NHS today which are subject to litigation are that too many doctors many British, do not follow the set protocol and cannot even identify the early stages of progressive illness'. lets take neurology for example, If you have someone suffering with, lets say a cervical spondylotic myelopathy which is a degenerative spinal cord condition, a recent survey suggested that only 2% of GP's 18% of orthopaedic surgeons and 36% of neurosurgeons can recognise the early signs and symptoms of the condition and when the patient presents themselves with advanced symptoms of the condition then the neurological damage done is irriversible. Hence a medical negligence claim. Also local trusts need to invest in radiology departments so we can have a more accurate diagnostic service and correct referrals to neuroradiologist for cord compressions for example. Immigrant doctors are not the cause of the many litigation claims I see at all. I am currently studying for a Bachelor of Law degree specialising in negligence and many cases I have studied are against British born doctors who have failed to update their training regularly and radiologist who fail to correct diagnose the early signs of a condition.[/p][/quote]whats boring and annoying ,is every time anything is debated on the obvious people like yourself straight away jump up in the air and start hinting towards racism .But now youve hinted towards that subject lets discuss it .There is a problem with in the nhs with the demand on its services and finances due to a massive massive influx of immigrants into this country over the last twenty years more so with in the last 6 yrs .Theres numerous doctors and nurses working with in the NHS who cannot even speak english where its understandable ,so chum if one cannot speak the language properly one cannot read it properly so theres going to be a drop in standards and mistakes made ( although im certain this isnt the case in the above case ) the percentages youve quoted above are they just figures youve plucked out of the air or from the lancet or what ? you also state that to many doctors ,many british do not follow protocol so are subject to litigation .Well lets have accurate figures ,say out of 100 claims of negligence any where in the country ,how many were against british doctors and how many were against foreign doctors or doctors who studied abroad then became british subjects ? And could you also give me the figures nation wide of claims against the nhs for sexual assault against patients please ? if so we can debate that one seperate to this .as for the radiology departments and advanced equipment needed i fully agree with you ,But whilst we have a government hell bent on grinding the nhs into the history books and insistant on funding the eu with billions then we aint going to get it are we ? jimmysmith
  • Score: 2

12:30pm Wed 12 Mar 14

Cymru Am Beth says...

jimmysmith wrote:
Skully wrote:
If this culture of blame and claim continues we will end up with no
British born and trained doctors or dentists. We will have to rely on foreign
imports. Young people will not want to train for a job where the is constant
worry about being sued. Most professions have insurance for these claims
which the greedy legal groups know and use this to push people to make
claims.
Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had
done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.
maybe a lot of these claims are arising because of a lack of british born and british trained doctors ,dentists etc .its just a thought but maybe these dentists in question might not have been trained to as high a standard as say theyre british counterparts .dont you think
My thoughts entirely.
But it makes you wonder where all British born dentists are practicing?
There must be some out there, but it is very worrying.
Our NHS is slowly being taken over by non indigenous practicians.
[quote][p][bold]jimmysmith[/bold] wrote: [quote][p][bold]Skully[/bold] wrote: If this culture of blame and claim continues we will end up with no British born and trained doctors or dentists. We will have to rely on foreign imports. Young people will not want to train for a job where the is constant worry about being sued. Most professions have insurance for these claims which the greedy legal groups know and use this to push people to make claims. Also Mr Dent gets a payout from dentists for not looking after his teeth. Thought that was his responsibility to look after his own teeth. If he had done so correctly in the first place he would only require check ups at his dentist. What's the betting he only went when he was in pain and the damage was done.[/p][/quote]maybe a lot of these claims are arising because of a lack of british born and british trained doctors ,dentists etc .its just a thought but maybe these dentists in question might not have been trained to as high a standard as say theyre british counterparts .dont you think[/p][/quote]My thoughts entirely. But it makes you wonder where all British born dentists are practicing? There must be some out there, but it is very worrying. Our NHS is slowly being taken over by non indigenous practicians. Cymru Am Beth
  • Score: -2

1:06pm Wed 12 Mar 14

Skully says...

We have probably the best trained dentists in the world. They have to continually take refresher and update courses to keep abreast of new techniques and procedures. This is monitored and if not adhered to they are disciplined and could be struck off.
Allot of the problems (dental practice in original article an example) is an
increase in make money quick corporate dental chains. They have the same contracts as all NHS dentists but cut costs where they can. One way is to use imported dentists from Europe. They work them hard for much lower pay than they could get away with if they employed British born and trained dentists. They generally use the cheapest materials (all safe and comply with uk regs) and try to get as many patients through their doors.
There are some fine and trustworthy corporate dental chains out there, but the public should be wary.
The only way to stop this erosion of our dental service (same as most of the NHS) is to put more money into the service. Many NHS practices are only just staying afloat. Costs have soared the last few years, but the money received from the NHS has not kept pace. Many surgeries have converted to private health care as the only way to stay open. This is only the start and if funding doesn't increase there will be no NHS dental services left and we will all pay privately.
Many colleagues have had offers to pack up and move abroad (not Europe) where their skills are appreciated and valued.
We have probably the best trained dentists in the world. They have to continually take refresher and update courses to keep abreast of new techniques and procedures. This is monitored and if not adhered to they are disciplined and could be struck off. Allot of the problems (dental practice in original article an example) is an increase in make money quick corporate dental chains. They have the same contracts as all NHS dentists but cut costs where they can. One way is to use imported dentists from Europe. They work them hard for much lower pay than they could get away with if they employed British born and trained dentists. They generally use the cheapest materials (all safe and comply with uk regs) and try to get as many patients through their doors. There are some fine and trustworthy corporate dental chains out there, but the public should be wary. The only way to stop this erosion of our dental service (same as most of the NHS) is to put more money into the service. Many NHS practices are only just staying afloat. Costs have soared the last few years, but the money received from the NHS has not kept pace. Many surgeries have converted to private health care as the only way to stay open. This is only the start and if funding doesn't increase there will be no NHS dental services left and we will all pay privately. Many colleagues have had offers to pack up and move abroad (not Europe) where their skills are appreciated and valued. Skully
  • Score: 0

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