Over half of Newport council staff say ideas not valued - survey

SURVEY: Just over half of the employees of Newport council quizzed think the authority doesn’t value the ideas or opinions of its staff

SURVEY: Just over half of the employees of Newport council quizzed think the authority doesn’t value the ideas or opinions of its staff

First published in News

JUST over half of the employees of Newport council quizzed in a survey think the authority doesn’t value the ideas or opinions of its staff.

Most workers think their ideas are valued by their own managers, but 51 per cent think council departments don’t work well together.

Officers at the council gathered 757 responses electronically and on paper in a survey of how engaged and satisfied employees are feeling at the authority.

A council report says officers believe the results show a mixed – but broadly positive – picture.

The authority conducts a survey of employees every two years and the council believes this run of results, taken before January 24, are representative of the 6,800-strong workforce .

Some 91 per cent of respondents said they understood the council’s corporate aims, such as the authority’s stated aspiration to improve people’s lives, according to the council report.

One in eight agreed or strongly agreed that their ideas and opinions are valued by their managers.

But 51 per cent disagreed or disagreed strongly with the statement that the authority values its employees ideas and opinions, the same figure that disagreed or strongly disagreed with a statement saying council departments work well together, although 94 per cent said their colleagues work well as a team.

Some 74 per cent felt that their good performance was recognised and 89 per cent said managers give workers enough time to do their job.

The report to cabinet says a steering group on the authority is in the process of writing up a list of actions that would aim to create a “listening culture” within the authority.

It is also proposed to establish a staff social committee that would try to create more opportunities for informal contact between employees from different parts of the council.

The findings of the survey were reported to Newport council’s cabinet yesterday, approving a proposed action plan in response.

Council chief executive Will Godfrey said comments about the council not valuing people’s ideas and opinions “need to be reflected on carefully” but said there were “positive messages”.

“We are not resting on our laurels,” he added

Labour council leader Bob Bright said staff were the council’s “most valued asset”, adding: “They are valued – their ideas are as important as are their skills.”

Comments (8)

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11:39am Fri 18 Apr 14

minesapint says...

No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you.
No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you. minesapint
  • Score: 1

1:05pm Fri 18 Apr 14

Llanmartinangel says...

minesapint wrote:
No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you.
Mural? Surely the gypsy fiasco is a much bigger demonstration of their disdain?
[quote][p][bold]minesapint[/bold] wrote: No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you.[/p][/quote]Mural? Surely the gypsy fiasco is a much bigger demonstration of their disdain? Llanmartinangel
  • Score: 0

4:25pm Fri 18 Apr 14

Newport2013 says...

Many of the workers didn't want to fill in the form due to being worried that any bad comments (aka the truth) on the form would come back on them from supervisors.

We were due to give the forms back to our supervisors and there was a chance to win vouchers if you put your name on the form.
Needless the say. I didn't fill it out and neither did most of the other guys on my department.

Most of the feedback was probably faked to keep the council happy.

I defiantly don't agree with "good performance was recognised" or "managers give workers enough time to do their job"
Many of the workers didn't want to fill in the form due to being worried that any bad comments (aka the truth) on the form would come back on them from supervisors. We were due to give the forms back to our supervisors and there was a chance to win vouchers if you put your name on the form. Needless the say. I didn't fill it out and neither did most of the other guys on my department. Most of the feedback was probably faked to keep the council happy. I defiantly don't agree with "good performance was recognised" or "managers give workers enough time to do their job" Newport2013
  • Score: 3

1:38pm Sat 19 Apr 14

Mr Angry says...

A lot of employers try this sort of stunt, and make promises that all the responses are confidential. A word of warning to anyone else who gets these forms to complete , DONT DO IT, do not trust employers, if something was said the bosses don't like , they would soon find out who put the form in , believe me !!!!

The British employer is the worst in the world, Newport Council are no exception, never ever trust your employer
A lot of employers try this sort of stunt, and make promises that all the responses are confidential. A word of warning to anyone else who gets these forms to complete , DONT DO IT, do not trust employers, if something was said the bosses don't like , they would soon find out who put the form in , believe me !!!! The British employer is the worst in the world, Newport Council are no exception, never ever trust your employer Mr Angry
  • Score: 1

2:19pm Sat 19 Apr 14

Mr Angry says...

minesapint wrote:
No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you.
You don't care about the employees either then ?
[quote][p][bold]minesapint[/bold] wrote: No Bob Bright , the voter should be your most valued asset and like Council staff we feel undervalued. Certain members of the Council display an arrogance and over-inflated sense of their capabilities and self importance when tackled with any difficult questions, as I know from personal dealings with them. Dismissing the voters concerns with a condescending attitude and misinformation is not likely to make them feel valued. To use Councillor Godfrey's words in a different context you have sat on your laurels and taken us for granted for far too long as the debackle of them Mural showed. Words like most valued asset are meaningless unless they are backed by action. Get off your laurels and take a good look at yourselves, your in need of a good overall if you dont the electorate might do it for you.[/p][/quote]You don't care about the employees either then ? Mr Angry
  • Score: 0

4:18pm Sat 19 Apr 14

minesapint says...

To Mr. Angry did I say that? I have every sympathy with the workers I was pointing out that words without action is meaningless. A very Marxist concept hardly anti workforce.
To Mr. Angry did I say that? I have every sympathy with the workers I was pointing out that words without action is meaningless. A very Marxist concept hardly anti workforce. minesapint
  • Score: -3

11:07am Sun 20 Apr 14

newporteast says...

If you want change DON'T VOTE LABOUR
If you want change DON'T VOTE LABOUR newporteast
  • Score: 0

11:49am Sun 20 Apr 14

Mr Angry says...

Better still DONT VOTE AT ALL
Better still DONT VOTE AT ALL Mr Angry
  • Score: -1

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