Cwmbran street is one of slowest in UK for broadband speeds

Cwmbran street is one of slowest in UK for broadband speeds

Roy Horton runs a landscape business from home and lives on a street with some of the slowest internet speeds in the country. Pictured is Roy on his PC at home with his company website taking time to load up. (5670287)

Roy Horton runs a landscape business from home and lives on a street with some of the slowest internet speeds in the country. Pictured is Roy on his PC at home with his company website taking time to load up. (5670292)

First published in News

A CWMBRAN street has been named one of the slowest for broadband speeds in the UK.

According to the latest consumer speed test, Llantarnam Road has an average download speed of just 1.10 megabytes per second (Mbps) – making it the 13th worst in the country.

It’s also within the top three slowest in Wales – according to the research by online comparison site uSwitch.com – but it is not the worst.

That is Erw Fawr in Henryd, Conwy, with an average download speed of 0.60Mbps - 30 times slower than the UK national average 17.8Mbps.

Llantarnam Road is home to several businesses, which rely on the internet for everyday operations.

Architect Rory Horton runs Giant Stone landscape architects, using a website to market its services.

He said he had tried numerous different providers over the years after becoming frustrated with his online situation.

“It got absolutely ridiculous at one point, when we could barely get on the internet,” he said. “There was no point having it.”

“Nowadays my son would probably have more gripes than I do, as he oversees the website.”

Wendy Kirkman, of computer repair service GiaKondaIT, also said she had experienced problems.

“We have a base in Swansea too and it is noticeably quicker there,” she said.

Llantarnam ward councillor David Daniels called it “unacceptable” and “incredibly frustrating”.

“I’ve had a number of residents in the area sharing their experience of consistently poor internet speeds,” he said. “With the internet becoming increasingly important in enabling people to participate fully in society, it’s unacceptable that certain areas are being disadvantaged by poor connection speeds.”

Not everyone said they had problems though.

Paul Williams of Happy Occasions Cakes said it was fast enough for all his needs, while a fellow resident – who asked not to be named – said he had no trouble with his Sky connection speed.

A Welsh Government spokesman said Llantarnam Road was included in roll-out plans to receive fast fibre broadband under the Superfast Cymru programme. Work is due to start in the area in March 2015.

Test your broadband speed at http://www.uswitch.com/broadband/speedtest

For more information visit www.uswitch.com or call 0800 093 0607.

Comments (10)

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4:45pm Sat 26 Apr 14

Andrew-73 says...

I think you will find Mbps equates to megabits per second not megabytes per second (which would be MBps.
A common mistake forgivable to the average person but a journalist really ought to have done his homework. I Megabyte per second would make him one of the fastest!
I think you will find Mbps equates to megabits per second not megabytes per second (which would be MBps. A common mistake forgivable to the average person but a journalist really ought to have done his homework. I Megabyte per second would make him one of the fastest! Andrew-73
  • Score: 6

4:50pm Sat 26 Apr 14

Andrew-73 says...

You're confusing your terms here, your connection is 1.10 Mb/s (1.10 megabits per second) not megabyte. 16 megabits = 2 megabites (2MB) etc.
Why do so many people get this wrong?
Perhaps I am wrong? This stuff confuses me and I try to keep up with tech issues. Also the MB can change depending on ... ahh enough already.
You're confusing your terms here, your connection is 1.10 Mb/s (1.10 megabits per second) not megabyte. 16 megabits = 2 megabites (2MB) etc. Why do so many people get this wrong? Perhaps I am wrong? This stuff confuses me and I try to keep up with tech issues. Also the MB can change depending on ... ahh enough already. Andrew-73
  • Score: 0

9:32pm Sat 26 Apr 14

gwely says...

Try this
http://www.telegraph
.co.uk/technology/ad
vice/9949618/Megabit
s-v-megabytes.html
Try this http://www.telegraph .co.uk/technology/ad vice/9949618/Megabit s-v-megabytes.html gwely
  • Score: 1

10:45pm Sat 26 Apr 14

Blazerboy says...

I know Roy from Gian Stone and his son Tommy, good boys. Always saying how slow their tinternet is, hopefully one day, God willing, they will get fibre. Thinking of you both lads, keep your chin up.
I know Roy from Gian Stone and his son Tommy, good boys. Always saying how slow their tinternet is, hopefully one day, God willing, they will get fibre. Thinking of you both lads, keep your chin up. Blazerboy
  • Score: 1

8:28am Sun 27 Apr 14

TheKLF99 says...

If you think 1.10mbps is slow - try in Middleton Ludlow.

Apparently according to BT we can get "2-3mbps", however I keep testing it and most of the time it's around 1mbps mark, last week it even went as low as 0.7mbps download, with an upload speed of 0.9mbps - that's not right! with ADSL download is "supposed" to be faster than upload!!!

We keep getting false promises from BT that "fibre is on the way to Middleton", about 6 months ago we got a card through saying that fibre was available now, when I phoned up about it BT just told me it wasn't available, that was just a mass mail drop because it's available in the town (eh? well surely you only do the mass mail drop to houses that are connected to cabinets you are upgrading?), and also they offered for me to switch from Plusnet to BT for a 24 month contract - not likely, as I'm a computer technician I know they all use the same copper cable (unless you can get LLU and even then they just switch you onto their equipment - sometimes that can make a difference, other times they switch you onto their equipment and then it's a £100 bill if you find it's no different and you want to go back!). Also Plusnet is even owned by BT but is far cheaper, it doesn't have the unnecessary add-ons that BT force on their customers - the free BT Wi-fi hotspots, and the BT Sport, although the free BT Wi-fi can be obtained anyway by buying a router from Fonera - also I don't know whether most people realise this but these "BT Wi-fi" boxes they give out actually have Fonera enabled on them - so if you have one you also create a wi-fi hotspot, so if you have a slow internet connection, some people in your area could be also using it free of charge and making it even more slower - that's why when you scan your wi-fi list if you have a BT box you'll see two connections - the BT-Wi-fi one and one called something like BT-Fon - that's your router giving that out and other BT customers can log into that and slow your internet down, not too bad if your on a high speed internet connection but on a really slow connection it can make a massive difference.
If you think 1.10mbps is slow - try in Middleton Ludlow. Apparently according to BT we can get "2-3mbps", however I keep testing it and most of the time it's around 1mbps mark, last week it even went as low as 0.7mbps download, with an upload speed of 0.9mbps - that's not right! with ADSL download is "supposed" to be faster than upload!!! We keep getting false promises from BT that "fibre is on the way to Middleton", about 6 months ago we got a card through saying that fibre was available now, when I phoned up about it BT just told me it wasn't available, that was just a mass mail drop because it's available in the town (eh? well surely you only do the mass mail drop to houses that are connected to cabinets you are upgrading?), and also they offered for me to switch from Plusnet to BT for a 24 month contract - not likely, as I'm a computer technician I know they all use the same copper cable (unless you can get LLU and even then they just switch you onto their equipment - sometimes that can make a difference, other times they switch you onto their equipment and then it's a £100 bill if you find it's no different and you want to go back!). Also Plusnet is even owned by BT but is far cheaper, it doesn't have the unnecessary add-ons that BT force on their customers - the free BT Wi-fi hotspots, and the BT Sport, although the free BT Wi-fi can be obtained anyway by buying a router from Fonera - also I don't know whether most people realise this but these "BT Wi-fi" boxes they give out actually have Fonera enabled on them - so if you have one you also create a wi-fi hotspot, so if you have a slow internet connection, some people in your area could be also using it free of charge and making it even more slower - that's why when you scan your wi-fi list if you have a BT box you'll see two connections - the BT-Wi-fi one and one called something like BT-Fon - that's your router giving that out and other BT customers can log into that and slow your internet down, not too bad if your on a high speed internet connection but on a really slow connection it can make a massive difference. TheKLF99
  • Score: 3

8:47am Sun 27 Apr 14

Jinxey says...

Andrew-73 wrote:
You're confusing your terms here, your connection is 1.10 Mb/s (1.10 megabits per second) not megabyte. 16 megabits = 2 megabites (2MB) etc.
Why do so many people get this wrong?
Perhaps I am wrong? This stuff confuses me and I try to keep up with tech issues. Also the MB can change depending on ... ahh enough already.
You are right, not sure why people are using thumbs down on your comment.

Megabits per second - Mbps

Megabytes per second - MBps

The capital B makes all the difference. If he has a connection of 1.10MBps then he has a speed of over 8Mbps, which isn't slow, it's not amazing, but it's certainly not the slowest speed! I think someone needs to correct this article as it gives false information.
[quote][p][bold]Andrew-73[/bold] wrote: You're confusing your terms here, your connection is 1.10 Mb/s (1.10 megabits per second) not megabyte. 16 megabits = 2 megabites (2MB) etc. Why do so many people get this wrong? Perhaps I am wrong? This stuff confuses me and I try to keep up with tech issues. Also the MB can change depending on ... ahh enough already.[/p][/quote]You are right, not sure why people are using thumbs down on your comment. Megabits per second - Mbps Megabytes per second - MBps The capital B makes all the difference. If he has a connection of 1.10MBps then he has a speed of over 8Mbps, which isn't slow, it's not amazing, but it's certainly not the slowest speed! I think someone needs to correct this article as it gives false information. Jinxey
  • Score: 7

6:47am Mon 28 Apr 14

amberman says...

i fort is name was rory !!!
i fort is name was rory !!! amberman
  • Score: -1

7:39am Mon 28 Apr 14

exMark says...

amberman wrote:
i fort is name was rory !!!
This has nothing to do with Forts.

Not sure how a landscape business relies on having fast internet so badly. Does he do live streams of him working?
[quote][p][bold]amberman[/bold] wrote: i fort is name was rory !!![/p][/quote]This has nothing to do with Forts. Not sure how a landscape business relies on having fast internet so badly. Does he do live streams of him working? exMark
  • Score: 1

3:25pm Mon 28 Apr 14

JJ1980 says...

Newport Road in Llantarnam is just as bad. Between 6pm and 8pm the internet connection hardly works and on Sundays it's not even worth bothering.

I checked online and it seems many people across the UK who share a postcode with an industrial estate are having the same problem. You see, when the lines are older BT can charge extortionate amounts of money for multiple lines to give businesses faster speeds. Businesses can be paying in excess of £400 per month for a connection. If the lines were updated to fibre optic the businesses would get the same speeds for less than £50.

Now you can see why Llantarnam Road and Newport Road are so slow. Why would BT spend tens of thousands on fibre optic whn they will be losing out with their business rates?
Newport Road in Llantarnam is just as bad. Between 6pm and 8pm the internet connection hardly works and on Sundays it's not even worth bothering. I checked online and it seems many people across the UK who share a postcode with an industrial estate are having the same problem. You see, when the lines are older BT can charge extortionate amounts of money for multiple lines to give businesses faster speeds. Businesses can be paying in excess of £400 per month for a connection. If the lines were updated to fibre optic the businesses would get the same speeds for less than £50. Now you can see why Llantarnam Road and Newport Road are so slow. Why would BT spend tens of thousands on fibre optic whn they will be losing out with their business rates? JJ1980
  • Score: 2

9:01pm Mon 28 Apr 14

Dave on his Soapbox says...

….the trouble with much of the 1960/70’s areas of Cwmbran was in the days when they were built a telephone line was a luxury and not the necessity it is today…and when they were built the nationalised GPO/PO Telecommunications policy was to directly bury the copper cable with a capacity on around 70% ….so only 7 houses out of 10 could have a direct line….now a must for broadband……
Because of the losses of customer base to the competition…or the fear of it…for decades there has been next to no investment in renewing or increasing capacity because of the high cost/low profit ratio….why spend money if your customer base is going to use a mobile or go to Sky?
The European/WAG funding is making a real difference……but Rome wasn’t built in a day…….and most area will be able to pay for a much better broadband service from the chosen Communications Provider (TalkTalk/Tesco/BT etc) via the Openreach network which is open to all CPs to use…..
Fibre to the Cabinet (FTTC) will give most Superfast Broadband….and with vectoring being introduced to reduce bandwidth loss this extend the range even further to those on a copper local end……and for the remaining Fibre to the Premise (FTTP) this will be used and give speeds up to 330mb…..but again only when a suitable product is taken….
….the trouble with much of the 1960/70’s areas of Cwmbran was in the days when they were built a telephone line was a luxury and not the necessity it is today…and when they were built the nationalised GPO/PO Telecommunications policy was to directly bury the copper cable with a capacity on around 70% ….so only 7 houses out of 10 could have a direct line….now a must for broadband…… Because of the losses of customer base to the competition…or the fear of it…for decades there has been next to no investment in renewing or increasing capacity because of the high cost/low profit ratio….why spend money if your customer base is going to use a mobile or go to Sky? The European/WAG funding is making a real difference……but Rome wasn’t built in a day…….and most area will be able to pay for a much better broadband service from the chosen Communications Provider (TalkTalk/Tesco/BT etc) via the Openreach network which is open to all CPs to use….. Fibre to the Cabinet (FTTC) will give most Superfast Broadband….and with vectoring being introduced to reduce bandwidth loss this extend the range even further to those on a copper local end……and for the remaining Fibre to the Premise (FTTP) this will be used and give speeds up to 330mb…..but again only when a suitable product is taken…. Dave on his Soapbox
  • Score: 0

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