Police give Cwmbran man's stolen bike away in error

Police give Cwmbran man's stolen bike away in error

Andrew Dickens of Croesyceiliog had his mountain bike stolen at Cwmbran Stadium. He seen it being advertised on eBay. PEDALS Andrew with all he's got left of his bike (6353420)

Andrew Dickens of Croesyceiliog had his mountain bike stolen at Cwmbran Stadium. He seen it being advertised on eBay. Copy pic of his bike (6353452)

PEDALS: Andrew Dickens, from Croesyceiliog, with all he’s got left of his £1,500 mountain bike

First published in News

A CWMBRAN man whose £1,500 mountain bike was stolen and then given away by Gwent Police after they failed to realise it was his is seeking compensation from the force.

Andrew Dickens, 44, of North Road, was playing squash at Cwmbran Stadium on January 7 but when he returned at 10.30am his locked bike had been taken.

When the keen cyclist reported it later that morning, the force admits a police call handler took down the wrong details so that when it was handed to Gwent Police, and after a 28-day waiting period had elapsed, they gave it to the person who had handed it in and not Mr Dickens.

He said: “I am amazed and really aggrieved. I just can’t believe I could have just reported something stolen and then not expected it back. It’s crazy.”

The situation got worse for Mr Dickens when he spotted what he said was his bike being sold on eBay in April.

He called the police, who said the only advice they could give him was to buy the bike back from the seller.

To add insult to injury, the police later informed Mr Dickens the person who had picked up the bike had left some parts of it with them they didn’t want.

Mr Dickens added: “Later they left me a voicemail saying: ‘We have got your pedals’. But then they said: ‘There is nothing we can do now because (the man who handed in the bike) has been given it’.”

A Gwent Police spokesman said: “We have apologised for not returning his bike and have explained the mistake was made when the full description of the bike was not logged by the person taking the original report.

“Gwent Police call handlers take hundreds of reports of incidents each day and unfortunately, on rare occasions, mistakes can be made.

“We have discussed the best way to rectify the situation with Mr Dickens and have given him advice about claiming compensation for his loss. We would be happy to meet with him again to discuss any further concerns.”

Comments (11)

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8:25am Wed 21 May 14

Gasguy says...

The same thing happened to me years ago, I had my bike stolen, handed in and then given to the chap who handed it in, even tho my postcode and house number was stamped into three different parts of the bike perfectly visibly! It wasn't worth £1500 quid though, this gentleman must be gutted.
The same thing happened to me years ago, I had my bike stolen, handed in and then given to the chap who handed it in, even tho my postcode and house number was stamped into three different parts of the bike perfectly visibly! It wasn't worth £1500 quid though, this gentleman must be gutted. Gasguy
  • Score: 23

8:34am Wed 21 May 14

Pauly G says...

Andrew is a legend! He does loads for charity all the time! He even ran London Marathon for St Davids Foundation a few weeks ago. TRUE HERO!
He deserves compensation from the police for their error, If the public make an error like 32 in a 30 mph area, we have to pay... Is it not the same for the police??
Andrew is a legend! He does loads for charity all the time! He even ran London Marathon for St Davids Foundation a few weeks ago. TRUE HERO! He deserves compensation from the police for their error, If the public make an error like 32 in a 30 mph area, we have to pay... Is it not the same for the police?? Pauly G
  • Score: 55

9:32am Wed 21 May 14

displayed says...

"after a 28-day waiting period had elapsed, they gave it to the person who had handed it in"
Honest Sarge, thats what they said!
You couldnt make it up!

"the full description of the bike was not logged by the person taking the original report."
He must have been on the level to get it back..............
"after a 28-day waiting period had elapsed, they gave it to the person who had handed it in" Honest Sarge, thats what they said! You couldnt make it up! "the full description of the bike was not logged by the person taking the original report." He must have been on the level to get it back.............. displayed
  • Score: 0

9:51am Wed 21 May 14

Bobbins75 says...

Another week, another failure by Gwent Police. They really don't help themselves do they? (Unlike the bike thief in this story.)
Another week, another failure by Gwent Police. They really don't help themselves do they? (Unlike the bike thief in this story.) Bobbins75
  • Score: 17

11:56am Wed 21 May 14

richie55 says...

A mistake by the police which should be investigated, but if I had found the bike and been honest enough to inform the police and later they had found the owner,even if they said the property had not been claimed in the required time and was technically mine, I would simply give it back to the owner. That is what decent, honest people do!
A mistake by the police which should be investigated, but if I had found the bike and been honest enough to inform the police and later they had found the owner,even if they said the property had not been claimed in the required time and was technically mine, I would simply give it back to the owner. That is what decent, honest people do! richie55
  • Score: 44

6:05pm Wed 21 May 14

Independentvoter says...

Just shows that the police are human beings !!! We all make mistakes in life !!!
Just shows that the police are human beings !!! We all make mistakes in life !!! Independentvoter
  • Score: -5

6:52pm Wed 21 May 14

Independentvoter says...

Independentvoter wrote:
Just shows that the police are human beings !!! We all make mistakes in life !!!
Law abiding, 'normal' hard working, decent citizens would not take any offence at all to me saying the police are human beings !
[quote][p][bold]Independentvoter[/bold] wrote: Just shows that the police are human beings !!! We all make mistakes in life !!![/p][/quote]Law abiding, 'normal' hard working, decent citizens would not take any offence at all to me saying the police are human beings ! Independentvoter
  • Score: 5

7:15pm Wed 21 May 14

Dolieboy says...

Maybe he can take legal advice and claim from Gwent Police for his bike. I would. Costs should be paid by the call handler.
Maybe he can take legal advice and claim from Gwent Police for his bike. I would. Costs should be paid by the call handler. Dolieboy
  • Score: 5

8:24pm Wed 21 May 14

taustin says...

I can't help but think that if I had given away a stolen bike the police would charge me (rightly so) with handling stolen goods, as they themselves say ignorance is no defense in the eyes of the law. The culprit should be charged! I really hope Andrew finds justice here as I myself have had a few nightmares with inaccuracies from the police contact centre (such as calling to ask how a complaint was being handled and being told they where looking into a statment I hadn't yet given)
I can't help but think that if I had given away a stolen bike the police would charge me (rightly so) with handling stolen goods, as they themselves say ignorance is no defense in the eyes of the law. The culprit should be charged! I really hope Andrew finds justice here as I myself have had a few nightmares with inaccuracies from the police contact centre (such as calling to ask how a complaint was being handled and being told they where looking into a statment I hadn't yet given) taustin
  • Score: 3

7:30am Thu 22 May 14

GameEnigma says...

a friend of mine in the exact same area (croesyceiliog) had their car STOLEN. when the police found the car they asked my friend, the owner & VICTIM, for the spare set of keys so they could move the car.

He obliged thinking he was getting the car back, basic logic there.

But no, instead they went and impounded the car immediately.

To add insult to injury they sent my friend the bill for removing and impounding the car and threatened him if he didn't pay it.

The last time I checked, this area/town is not exactly filled with crime, so what the hell are these officers doing with their time? whats their excuse for stupid mistakes that are costing the victims?
a friend of mine in the exact same area (croesyceiliog) had their car STOLEN. when the police found the car they asked my friend, the owner & VICTIM, for the spare set of keys so they could move the car. He obliged thinking he was getting the car back, basic logic there. But no, instead they went and impounded the car immediately. To add insult to injury they sent my friend the bill for removing and impounding the car and threatened him if he didn't pay it. The last time I checked, this area/town is not exactly filled with crime, so what the hell are these officers doing with their time? whats their excuse for stupid mistakes that are costing the victims? GameEnigma
  • Score: 8

5:38pm Thu 22 May 14

dawnybeck says...

Myself and my daughter, Khloe, would like to say how terribly sad we are to see that this man has lost his bike. All he's got left are his pedals :(
It's an awful indictment on modern society when things like this happen. I blame absent parents.
Myself and my daughter, Khloe, would like to say how terribly sad we are to see that this man has lost his bike. All he's got left are his pedals :( It's an awful indictment on modern society when things like this happen. I blame absent parents. dawnybeck
  • Score: -1

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