‘Linen crisis at hospital affecting patient dignity’

CRISIS: A watchdog report highlights the problems facing the Royal Gwent Hospital CRISIS: A watchdog report highlights the problems facing the Royal Gwent Hospital

LINEN shortages at the Royal Gwent Hospital are causing “serious patient dignity issues” and have been bad enough at times in recent months to affect admissions.

Areport by a Gwent’s independent health watchdog reveals that though supply of basic items such as sheets, pillows, pillowcases and towels has improved lately, more must be done.

And a nurse told the Argus she feels “embarrassed” at the amount of times she finds the linen cupboard bare.

Aneurin Bevan Community Health Council (CHC), in a report for the health board, said the great majority of wards were experiencing “endemic frustrations”

including: ●Insufficient linen at weekends and bank holidays, requiring nurses to scour the hospital for supplies; ●Lack of nightdresses and pyjama tops and bottoms, creating what the report calls “serious patient dignity issues”; ●Lack of supplies leading to inappropriate use, such as pillowcases being used as towels; ●Inability to change beds as regularly as required; ●White fitted sheets reported as too small for the beds.

The CHC also received a number of independent reports, coinciding with its HPE (hospital and patient environment) monitoring visit to the Royal Gwent last month, about poor linen supplies affecting elderly patients.

These included a towel being rolled up in a pillowcase because of a lack of pillows, a patient asking for a blanket and being told none was available, and a patient sitting out on a chair with only a pyjama top on, and a sheet covering his lower half.

The nurse, who wished to remain anonymous, told the Argus: “At times, nursing staff are unable to change bedding as there are no clean sheets to be found in the hospital.

“Patients are left in beds which are soiled because of this, which is no fault of the nursing staff. They cannot use what they do not have.

“I feel embarrassed every time I’m in this situation.”

Comments(5)

South Wales Argus says...
9:50am Thu 31 May 12

The three comments have been removed from this story because they made libellous allegations which we cannot publish without giving Aneurin Bevan Health Board a right to reply.

laundry man says...
12:34pm Thu 31 May 12

I see that all the comments have been removed seems like the LHB has pulled a few strings.
Makes you think that I just wonder what the motive was for running the story in the first place. Just wondering if there is a real old school jurno at the Argus that wants to get involved and get to the bottom of this story. I know LHB are not they would like to brush it under the carpet or is there anybody that thinks what I said is wrong or untrue.
Just one bit of advice to the managers at Greenvale if you spend all your time keeping one customer happy you will upset the rest and that is what has happened so dont create the same problem twice. You spent to much time keeping Cardiff&Vale happy and you forgot about your host Trust.
Yes I am like a dog with a bone and as you can imagine I have all the info I need to sort this problem out and all you have to do is ask. Come on guys challenge tell me what your problems are and I will give you the SOLUTION. Laundry is really easy if you know what you are doing.
Oh can I ask why the other comments where taken off.
I think maybe a chat with the BBC may be in order they may be they will react. I'll tell the guys at Cardiff to whatch their service doesn't slip while you sort the Gwent out.

The Laundry

I'll be Back

Lincoln Hawks says...
6:48pm Thu 31 May 12

One thing I’ve learnt from my time working in the NHS is – it’s very easy to criticize, especially when you’re not in possession of all the facts. It’s even easier when you hide behind the cloak of anonymity, which the Internet affords. I myself could claim to be a doctor, a nurse or even a Top Gun fighter pilot, but alas, I’m none of these, I’m just a lowly NHS worker. And after reading all three of your comments, I wonder if you have as much experience and expertise in the laundry industry as you claim. Certainly your grasp of English leaves a lot to be desired. Indeed your inability to comprehend the need for capital letters, any form of appropriate punctuation or even the ability to construct the most rudimentary of sentences, leaves me at a loss as to how you could have risen to such lofty heights. Or then again, perhaps you’re a fighter pilot, a train driver, a lawyer, an international playboy or maybe a roofer……..

laundry man says...
11:04am Fri 1 Jun 12

As I said in passed comments staff at the laundry are some of the best there are.
As for who I am .............
I am a customer of the laundry and do understand how it works. You seem to want to have a go at me rather than deal with the issue. I am trying to work out who you think I am ? I will talk to my contact at the laundry and let you know.
If you want the solutions to any laundry problems please ask. Sorry for not getting the grammer coerrect but I didn't think that was the issue.
Think Patient dignity.
Wait until someone you care about is waiting linen for their hospital bed and see how you feel.
Just remember It was a lowly member staff who reported this to the press in the first place.
But thanks for your comments.
Laundry man

laundry boy says...
3:08am Tue 5 Jun 12

some of the best laundry staff lol we are the best,i dont see no other laundry as good as us or does as much work do you.as for who you are no gutts put your name on here,put yours and i will follow mmmm i not bothered are you.the real laundry boy.long as you dont run the people i work with down you will be o.k if not the world is a small place remember that big boy.its a dog eat dog world and my teeths bigger than yours.i suggest you go find another bone to chew on

click2find

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree