Report this comment
  • "Re Gwent Police. I phoned them to report a possible Burglary.Shortly afterwards I received a return phone call stating that I should inspect the premises and if I actually saw someone I should phone back and they would then attend, thats probably after my head was beaten in by the intruder."
  • This field is mandatory
  • This field is mandatory
  • Please note we will not accept reports with HTML tags or URLs in them.


  • Enter the above word in the box below

Warning over Monmouthshire burglar alarm sellers

First published in News

GWENT residents should be cautious when dealing with firms selling home alarm systems, police and trading standards officers warn.

Police have received reports that home security companies have been cold-calling residents in Monmouthshire, sometimes making false claims to persuade people to buy their products.

Some have falsely told homeowners police will not attend incidents of burglary, even if a burglar is still on the premises.

Monmouthshire Trading Standards are investigating and advise consumers not to purchase security systems from cold-calling companies, either on the telephone or at the door.

They say residents should get quotes from at least three security companies who are subject to independent inspection by a recognised body; either NSI (The National Security Inspectorate) or SSAIB (Security Systems and Alarms Inspection Board).

Anyone who feels a product is being sold through misrepresentation should inform the Citizens Advice Consumer Service by calling 08454 040506, or call Gwent Police on 101 if you believe a crime has been committed.

Comments (1)

Please log in to enable comment sorting

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree