Royal Gwent Hospital sorry after OAP spends night on a trolley

South Wales Argus: APOLOGY: The Royal Gwent Hospital where an 80- year-old man was left on a trolley overnight without a blanket or proper meal APOLOGY: The Royal Gwent Hospital where an 80- year-old man was left on a trolley overnight without a blanket or proper meal

AN 80-YEAR-old man was left in a hospital trolley bay overnight without a blanket or proper meal.

After being admitted to Newport’s Royal Gwent Hospital last Tuesday, the pensioner, who suffers from diabetes and was being tested for a possible cancer, was left waiting overnight for a bed to become available.

His outraged daughter accused officials of letting everybody down, saying the hospital is at ‘meltdown’ with the standard of care comparable to a third world country.

The Aneurin Bevan Health Board has since apologised to the man and his family.

The 52-year-old woman was shocked to find her dad, who doesn’t want to be named, wasn’t the only person spending the night in the trolley bay, with another 14 people crammed in, she claimed.

Her dad had arrived at the hospital’s medical assessment unit at around 3pm on Tuesday, with his daughter describing him as ‘elderly and unstable’.

He was given a sandwich at 5.45pm, before being seen by consultants, with X-rays and tests done at around 7pm.

His daughter said: “I left at 10pm when there were no beds available and he spent the night on a trolley. There were no blankets, they just gave him a sheet. But, he wasn’t the only one, there were 15 people on trolleys altogether.

“It wasn’t comfortable or even a peaceful area, it was a hive of activity with people in and out.”

The pensioner was found a bed on Wednesday, but his daughter complained, saying: “The standard of care was like a third world country, there should be a major investigation.

It seems the hospital is at meltdown and they’re letting everyone down.”

A spokesman for the Aneurin Bevan Health Board said a complaint was received from the man’s family about admissions through the medical assessment unit.

He added: “On occasions patients do experience delays when a bed on a ward that specialises in their condition is not readily available.

Concerns were also raised in relation to the availability of blankets.

“It appears that the family could have been misinformed as blankets were available, but additional supplies needed to be sent to the unit due to high numbers of admissions that evening.

“We have given the family a full explanation and have offered our sincere apologies.”

Comments (7)

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4:08pm Mon 8 Oct 12

emlynkide says...

no excuses, this is what happens when they close down wards, you pay your n.i. all your working life then you get treated like that, but the managers are ok.
no excuses, this is what happens when they close down wards, you pay your n.i. all your working life then you get treated like that, but the managers are ok. emlynkide

7:45pm Mon 8 Oct 12

nodnyl says...

change his name to
Duke of Edinbourgh see how long he would wait on a trolly then!
change his name to Duke of Edinbourgh see how long he would wait on a trolly then! nodnyl

9:47pm Mon 8 Oct 12

Jane Em says...

I agree. I was admitted a few months ago with chest pains and had to wait 6 hours just left in a wheelchair before I got to see a doctor. He then said he had better do a blood test to check I hadn't had a heart attack! Luckily I hadn't - if I had it could have been too late.
I agree. I was admitted a few months ago with chest pains and had to wait 6 hours just left in a wheelchair before I got to see a doctor. He then said he had better do a blood test to check I hadn't had a heart attack! Luckily I hadn't - if I had it could have been too late. Jane Em

12:18pm Tue 9 Oct 12

jameshargreaves says...

THE GWENT ARE TERRIBLE I PERSONALLY DRIVE TO ABERGAVENNY WHEN IN NEED OF A&E THATS HOW BAD THEY ARE.
They recently gave my girlfriend the wrong shoe for a broken foot instead of putting a cast on. It caused her foot to heal incorrectly and she is in severe pain because of it, they apoligised and said we should have put a cast on - I was thwere when the doctor said " i wont put a cast on as it is hot and you will sweat..."
THE GWENT ARE TERRIBLE I PERSONALLY DRIVE TO ABERGAVENNY WHEN IN NEED OF A&E THATS HOW BAD THEY ARE. They recently gave my girlfriend the wrong shoe for a broken foot instead of putting a cast on. It caused her foot to heal incorrectly and she is in severe pain because of it, they apoligised and said we should have put a cast on - I was thwere when the doctor said " i wont put a cast on as it is hot and you will sweat..." jameshargreaves

12:29pm Tue 9 Oct 12

Bananas59 says...

With stories like this you realise it'll be down to luck whether you get a bed if you're not in a life threatening situation.
With stories like this you realise it'll be down to luck whether you get a bed if you're not in a life threatening situation. Bananas59

1:31pm Tue 9 Oct 12

Katie Re-Registered says...

No offence to the nurses most of whom do their best with limited resources, but just how often to people go into hospital and come out in worse health than before they went in? My elderly mother was admitted with a broken hip the one day and was still of sound mind. When I visited her the next day she was totally mentally confused, hallucinating, incontinent and her body co-ordination so bad that she had to be spoonfed like a baby. Over one year on she's still like that. The doctors said it was dementia, but how can this happen overnight - I thought this was a progressive condition? Also, the government needs to get its priorities right as seemingly it has more than enough money when it comes to sending out soldiers to fight in pointless wars but never enough money to come with them when hundreds come back wounded.
No offence to the nurses most of whom do their best with limited resources, but just how often to people go into hospital and come out in worse health than before they went in? My elderly mother was admitted with a broken hip the one day and was still of sound mind. When I visited her the next day she was totally mentally confused, hallucinating, incontinent and her body co-ordination so bad that she had to be spoonfed like a baby. Over one year on she's still like that. The doctors said it was dementia, but how can this happen overnight - I thought this was a progressive condition? Also, the government needs to get its priorities right as seemingly it has more than enough money when it comes to sending out soldiers to fight in pointless wars but never enough money to come with them when hundreds come back wounded. Katie Re-Registered

12:59pm Wed 10 Oct 12

LL3W80 says...

I once spent more than 48hours on a trolley in the Gwent a few years ago. I see that nothing has changed since then.
I once spent more than 48hours on a trolley in the Gwent a few years ago. I see that nothing has changed since then. LL3W80

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