Former Newport estate agent still alllowed to handle lettings

LETTING AGENT: John Shepherd now handles only rented properties LETTING AGENT: John Shepherd now handles only rented properties

A FORMER Newport estate agent who was declared unfit to sell houses in June last year insists he is still legally operating as a letting agent.

Earlier this month the Argus reported that John Shepherd, who has sold houses and handled rented properties from his Malpas Road office since 1985, was fined £1,000 by trading standards last June for not signing up to a customer redress scheme.

The Office of Fair Trading (OFT) declared he repeatedly failed to join the scheme and was therefore “unfit to engage in estate agency work”.

Mr Shepherd told the Argus he sought legal advice, stopped selling houses and removed properties from his website and office window, and since June last year had been handling rented properties only.

He said that although he accepts responsibility, he was in hospital while a former colleague handled the application to join the redress scheme in 2011, and companies wanting to buy his business meant he did not reapply to join the scheme in 2012.

“I had to accept the fine, I couldn’t do anything about it,” said Mr Shepherd, 68.

“It would have cost £2,500 to appeal the decision, so I didn’t appeal.

“The OFT confirmed in writing that I do not need to be in the ombudsman scheme just doing lettings, but when I saw the headline in the Argus it said I was no longer trading, which I am.

“Trading for me is lettings now, not sales,” he said.

“It was a shock to see the story after all this time, and the picture of me was actually taken at a charity event.”

Comments(4)

tHatDude says...
7:29pm Thu 31 Jan 13

Lol. So £2,500 in return for much more in profit in just a month. Nothing to do with no chance of winning then? All letting agents are terrible anyway. Never want to repair anything, always looking for every excuse to make money at Landlord's expense.

ncfcr says...
2:00pm Fri 1 Feb 13

He's been in business since 1985 - I think it's fair to say he will know what he's doing.

mikewelsh says...
9:59pm Fri 1 Feb 13

Give the guy a break, he's a small local independent trader since 85, have a go at some of the Rich Bigboys in the City Centre, short memory's some people.

Lliswerry Man says...
12:18pm Sat 2 Feb 13

Im bias in this story, having known John since the 1990's when he assisted me with my first house purchase and some years later the sale of the same house.

All I can say is, what someone else said above, dont judge until you know someone. John is one of the nicest people I have ever met and most definately a trusted member of my circle of friends.

At the time I was looking into buying a house, I went to a "well known" city centre estate agents, who were completely rude when I went through my finances and requirements with them, needless to say I went to Grove Estates, John Shepherd and his team at the time, made my purchase pain free.
When I then had to leave the area, I left my house in John's hands, to sell for me. He went above and beyond what was expected of him.

Not many people you can do business with who you can then call a friend. John will always be a family friend and have my utter respect and trust.

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