THREE weeks have passed and still no collection of glass or cans from Cwmbran Celtic Sports Club.

Despite phoning the unhelpful desk at Pontypool and leaving a voice message on October 12 and again on October 19 stating the problem, I get the same inane message thet they will “endeavour to contact you by the end of the working day”. Still no call back and still no collection, so the glass and cans are being added to the normal refuse and collected in the landfill waste. Makes you wonder what we pay council tax for. Certainly not for the front line service or the “endeavouring” staff who are never there to talk to so you have to leave a message that is ignored.

Stephen Harvey, Club manager, Cwmbran Celtic