Caring hospital

First published in Letters

IN THIS current era of ‘complaints’ and ‘litigation’ against the public services, and hospitals in particular, I felt it necessary to write this letter in recognition of the care I received on 4/2 at Nevill Hall Hospital, during a recent illness.

From cleaning to catering staff through to nurses and medics, their professionalism, dedication and hard work was indeed above and beyond the “call of duty”.

They reassured, comforted and supported me and my family through a very difficult and worrying time. I will be eternally grateful to each and every one of them.

To say “thank you” seems so inadequate for the care, kindness and attention I received.

Their kindness will last me a lifetime.

Many thanks to you all and God bless.

Rita Mitchell Blaina

Comments (1)

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7:40pm Tue 29 Jul 14

Mervyn James says...

That is great. the reality for many of us with communication and other sensory issues, is we can be allowed to die, 3 have already in South Wales hospitals, because Drs and Nurses were unable to diagnose.... the fact someone was deaf and needed support. It's the imbalance of that support that bothers us, of course WHEN support is provided we find care is pretty good, sadly that support is mostly NOT THERE. We know of deaf people who won't attend a clinic for treatment because no-one will facilitate the communication help they need to follow, they are, competing (!) with polish patients who DO get automatic support. A recent PR issue by AB Health board sent out missives to sign language patients, but, ignore those deaf who DON'T sign, another health trust is debating whether to give anyone with a hearing loss a hearing aid now..... They want you deaf first ! Its sheer chaos basically, and suggests their is a hierarchy of sensory impaired patient support which is, ILLEGAL.
That is great. the reality for many of us with communication and other sensory issues, is we can be allowed to die, 3 have already in South Wales hospitals, because Drs and Nurses were unable to diagnose.... the fact someone was deaf and needed support. It's the imbalance of that support that bothers us, of course WHEN support is provided we find care is pretty good, sadly that support is mostly NOT THERE. We know of deaf people who won't attend a clinic for treatment because no-one will facilitate the communication help they need to follow, they are, competing (!) with polish patients who DO get automatic support. A recent PR issue by AB Health board sent out missives to sign language patients, but, ignore those deaf who DON'T sign, another health trust is debating whether to give anyone with a hearing loss a hearing aid now..... They want you deaf first ! Its sheer chaos basically, and suggests their is a hierarchy of sensory impaired patient support which is, ILLEGAL. Mervyn James
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