I FELT compelled to write and record my thanks for the care and attention I received on Ward B7 Malpas at the Royal Gwent Hospital when I underwent a hysterectomy on August 18th.

Under the professional care of Ms Rohini Gonsalves and her excellent team, my two-night stay on the ward was made as comfortable and stress-free as possible. Doctors, nurses, anaesthetists, nursing assistants, support workers, OTs, cleaners, caterers, ward clerks are all to be congratulated on working cohesively and in a professional manner to ensure the best possible care is afforded to patients.

Everyone performed their duties diligently and with a smile on their face, immediately putting patients at ease. Knowledge and expertise were evident and the attention to detail obvious. I can not praise highly enough the dedication to duty displayed on the ward and the team effort. All members of staff on B7 Malpas served me well and made me realise how fortunate we are to have such facilities on our doorstep and such wonderful people working for the NHS.

TMay I formally record my grateful thanks once again and assure all staff they are doing a great job.

K Jones, Western Road, Abergavenny