HOW MANY of you have suffered storm damage recently and been denied any claim with your insurance company? Be warned – after 45 minutes on the phone, nothing but excuses and a total lack of care by our insurance company, I insisted they send out someone to survey the damage.

TheirIts contract builder arrived within an hour, has inspected the damage and yet the certain well-known bank even has the audacity to refuse to accept his inspection report.!

This particular bank persuaded us to take out this policy, assuring us we would be covered for such an event. What a load of rubbish.! They are quick to take our money, but not interested in fulfilling their responsibility.

Karen Collier, Maple Avenue, Chepstow