RECEIVING news that a loved one has a terminal condition is devastating, rocking your world in an unimaginable way. In a blink of an eye you are equipped with the knowledge that the toughest of journeys lies ahead.

Having to face the reality of losing a most precious treasure presents a challenge that feels insurmountable. As with the many challenges that life presents recognizing, accessing and then accepting the support you need is often a daunting prospect. 

The arduous nature of what has to be one of life’s toughest journeys was eased by the staff at every level of Ward B3 of the Aneurin Bevan Hospital, Newport.

Without exception, all staff offered above and beyond support every step of the way, all demonstrating professionalism, sensitivity and compassion for 24 hours a day, seven days a week. It is because of our positive experience we wish to take this opportunity to express our deepest gratitude for the medical and pastoral support offered throughout July 2017 to one of life’s exceptional treasures.

Our positive experience has restored our faith in the quality of staff that the NHS is blessed with, working tirelessly with often limited resources to provide outstanding care for its patients and their families.

Jean Knott 
Leaza May
Emma Pursey