Banks don’t care about us
2:31pm Friday 27th July 2012 in Letters
CUSTOMERS of Caerleon’s HSBC branch are understandably angry following the announcement that the bank will close its branch in Backhall Street.
HSBC stated that the branch is currently only open for limited hours during the week and the decision on whether a cash machine will remain on the site after the bank’s closure has not been taken.
HSBC and the other banks have been quietly closing small urban and rural banks in recent months, and reducing opening hours.
The British Bankers’ Association says customers now go online and banks should examine branch running costs. This is spin, this is about nothing more than cutting costs, as the banks have little concern for the concerns of the customers or our communities.
As the US Senate noted, some banks have other more pressing interests than those of their domestic customers: like laundering money for drug dealers, dictators and terrorists.
Jonathan T Clark, Lambert Street, Newport