Bus firm lets the city down
2:07pm Friday 28th September 2012 in Letters
I WAS visiting Newport bus station after getting off the bus from Cwmbran and I sat waiting for the number 16 bus.
When I stood up, my coat was covered in bird business.
I phoned Newport Council , speaking to Andrew Scott, and received a written reply in August. He told me to get it cleaned.
I got it cleaned and sent him the receipt for cleaning. Afterwards another letter was received returning my receipt.
I believed that they would compensate me for the cleaning. Mr Scott told me that the bus station is cleaned by jet wash every day, but this is difficult to believe.
I think it should be done as it lets Newport down to visitors.
It’s not the cost, it’s the principle.
Marjorie Vaughan, Pill, Newport