A BOOKING system introduced by Torfaen council to allow people to safely visit the tip has crashed after thousands of residents tried to book slots online.

Torfaen council said that at one point around 3,000 people tried to access a form to book a time to visit the New Inn site when it re-opens from Tuesday, May 26.

Visits to the recycling centre should only take place if essential – such as if it is a risk to health or safety to keep the waste at home – and must be booked in advance.


The county borough council launched an online booking system on Thursday, with nearly 500 people managing to book a time to visit.

Writing on Twitter, the authority said it was a case of “good news and bad news.”

Some issues using Newport council’s booking system, which also launched on Thursday, were also reported.

The city council wrote on Twitter that it believed there were some delays to the server.

Newport’s Docks Way centre will also re-open for essential visits from Tuesday using the booking system.