Estate agents Peter Alan, which has branches in Gwent, has been awarded Estate Agent Agency of the Year Award for Best Wales Estate Agency for the fourth year running.

The estate agent received the accolade at The Estate Agency of the Year Awards.

Peter Alan’s auction division All Wales Auction also won Silver in the Best Auction Agency Award, which it runs in partnership with North Wales-based estate agent Williams and Goodwin.

Andrew Barry, Peter Alan’s managing director said: “I am thrilled Peter Alan have seen such success at these national awards, having been crowned the best estate agency in Wales for four consecutive years. It is testament to the hard work of our fantastic staff and shows that we are continuously achieving high standards to help customers in Wales find their perfect home.”

Award winners were decided following a rigorous and thorough judging process by a panel of 19 industry experts who assessed initial entry submissions before conducting an extensive review of the entrants, which included over 150 hours of telephone interviews and mystery shopping exercises. The whole of the judging process was overseen by The Property Ombudsman, Christopher Hamer, and Mark Hayward, managing director of the NAEA acted as Arbiter.

Now in its 12th year as a dedicated competition, these awards have become widely recognised as the most prestigious and difficult to win. With more entrants than ever before, over 5,000 offices were represented this year, but only the very best of the best were crowned as winners.