ARE the rate paying voters living in “social housing”  to take the South Wales Argus’s announcement, Thursday, April 28, 2016, that Newport City Council “will no longer investigate complaints from people living in social housing” literally? 
The voice of complaint goes unheeded most of the time now. Give these associations freedom to keep complaints in house with no redress to their lack of action and you can say bye bye to respect for the residents. Be they in open, warden-controlled or age-restricted accommodation. 
The council, as they did with the housing stock, wash their hands of the the original agreements and entitlements. 
It would seem, from this paper’s interpretation, “our” council is alienating a large section of rate paying voters

Peter Walters
Woodside
Newport