COMPLAINTS about noisy neighbours have risen by more than a quarter during the coronavirus pandemic, when multiple lockdowns forced people to follow stay-at-home orders.

Around 1,000 noise complaints a day were received by councils across the UK between 2020 and 2021, according to research by Churchill Home Insurance.

It sent Freedom of Information requests to all councils in England, Scotland, Wales and Northern Ireland, and received usable data from 70 per cent of them (269).

Between April 2020 and March 2021, 368,924 noise complaints were made – a 28 per cent rise from the previous year, with 86 per cent of the councils reporting increases.

Dudley, in the West Midlands, recorded 26,000 noise complaints – the highest of any local authority.

Of the 10 councils recording the largest number of complaints, six were in London.

The Royal Borough of Kensington and Chelsea received the greatest number of neighbour noise complaints per person in its area, with 99 for every 1,000 inhabitants.

Churchill Home Insurance also commissioned polling by Opinium of 2,000 adults in the UK between July 23 and 27.

Around a third (32 per cent) of respondents said their mental health had been negatively affected by noise from neighbours.

The worst type of disturbance was neighbours playing music (34 per cent), followed by noise from children or garden noise (30 per cent), parties (29 per cent) and coming and going at anti-social hours (24 per cent).

Only 11 per cent who said they had been affected by noisy neighbours said they had reported it to their local council.

This suggests the true number of noise-related issues could be much higher, running into millions each year, Churchill Home Insurance said.

In 29 per cent of cases the person affected spoke to their neighbour, but the majority said they were unsuccessful in stopping the noise. Others contacted the neighbour’s landlord (16 per cent) or reported them to the police (14 per cent).

Steven Williams, head of Churchill Home Insurance, said: “The pandemic has seen us confined to our homes which means we’ve probably all become very aware of noises around us.

“As we go into more of a ‘new normal’, many of us will carry on working from home, at least part of the time, so noisy neighbours will continue to be really disruptive.

“It may be the case that neighbours don’t realise they are being noisy so the first step should always be speaking to them and explaining the problem.

“If that doesn’t work and they carry on, then keep a record of the type of noise and time of day, and speak to your local council about raising a potential noise complaint.”

Psychologist Donna Dawson said the rise in complaints was understandable given the upheaval in people’s routines.

She said: “Even small changes in sound can cause increased anxiety and stress for many people, especially if it disrupts home life and makes it difficult to relax, work or look after family.”

She recommends that people speak to their neighbours, but not when they are feeling anxious or angry.

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