THE sister hotel to the five-star Celtic Manor Resort has received a hygiene rating of one, and told ‘major improvement is necessary.’

Despite The Coldra Court Hotel located on Chepstow Road in Newport having a health club, pool, gym, and a southern inspired smokehouse restaurant, the hotel received the second lowest hygiene rating.

The Coldra Court Hotel is part of the Celtic Collection, a family of hotels with the Celtic Manor Resort as its flagship destination.

The four-star hotel holds weddings and prides itself in being the ‘ideal venue for conferences, dinners, private events and team meetings.’

The Food Hygiene Rating Act 2013 became law in Wales on March 4, 2013, requiring all businesses selling food in Wales - including pubs, cafes, restaurants, hotels, takeaways, schools, hospitals, canteens, care homes and corner shops – to display hygiene ratings in a prominent place, and to provide the information verbally if requested over the phone.

Inspections are carried out by the local authority officers, and ratings - from zero, meaning urgent improvement is necessary or they may risk closure; to five, meaning standards are excellent - are updated on the FSA website. Businesses have the right to appeal against ratings.

The three areas assessed are:

  • Hygiene - how food is prepared, cooked, re-heated, cooled and stored;

  • The condition of the structure of the buildings – including the cleanliness of kitchens, the layout, whether there is safe lighting and appropriate ventilation;

  • Food safety - including record-keeping on how food is kept safe.

Inspectors found that ‘major improvement is necessary’ in the management of food safety.

‘Improvement is necessary’ in the hygienic food handling whilst a rating of ‘generally satisfactory’ was given to the cleanliness and condition of facilities and the building.

The Coldra Court was contacted for comment.