No broadband upgrade until 2016 for Llantarnam Road in Cwmbran which has one of UK's slowest connections

No broadband upgrade until 2016 for street with one of UK's slowest connections

No broadband upgrade until 2016 for street with one of UK's slowest connections

First published in News
Last updated

WEB users in a street identified as having one of the UK’s slowest broadband connections vented their frustration after being told they were set to wait until 2016 to get fast internet speeds.

A uSwitch survey revealed in April that Llantarnam Road in Cwmbran had an average download speed of 1.10 megabytes per second, compared to 17.8 megabytes per second on average in the UK.

Residents branded the connections as “unacceptable” and “ridiculous” after the study showed Llantarnam Road had the 13th slowest download speed in the UK and was within the top three slowest in Wales.

Last Tuesday [June 24], Torfaen council leader Bob Wellington told councillors that works to increase speeds were set to start in March 2015 and were expected to last between 12 and 18 months.

But Wendy Kirkman, 67, the manager of Cwmbran computer repair company GiaKonda IT, said: “It is as if we’re kind of out in the sticks. You would expect better speeds quicker than that.”

Landscape designer Rory Horton, 35, of Llantarnam Road, added: “It is some way off. I think the internet connections have got worse. It is pretty ridiculous.”

The improvements will be carried out through a partnership between the Welsh Government and BT called Superfast Cymru.

Llantarnam ward Cllr David Daniels said: “I was very pleased to hear Cllr Wellington’s announcement that the Superfast Cymru initiative will be rolled out in our area within the next few years.

“Confirmation of the timescale is especially welcome as it provides residents with a firmer commitment for improvement.”

A Welsh Government spokeswoman said: “Superfast Cymru provides fast fibre broadband connection in those areas not covered by a commercial roll-out.

“Llantarnam Road is linked to the Cwmbran exchange, which was fast fibre enabled under the BT commercial roll-out.

“Not every cabinet was included and Superfast Cymru will be going to the Cwmbran exchange to enable those areas not covered by the commercial roll-out starting in March 2015.

“The Welsh Government's work on superfast broadband will make Wales one of the most connected countries in the world by 2016, with 96 per cent of premises with access to fast fibre broadband.”

Comments (14)

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7:45am Thu 3 Jul 14

JJ1980 says...

Llantarnam Road (and in fact Newport Road) both have slow connections and both have an industrial estate. The reason BT has not upgraded these areas is because they can continue to sell expensive multi line ADSL connections at hundreds of pounds per month. I work with a company in Llantarnam Business Park and we pay around £380 per month for three fixed lines. If they introduced broadband this would be around £90 per month. It's BT dragging their feet for te sake I profits and nothing less...
Llantarnam Road (and in fact Newport Road) both have slow connections and both have an industrial estate. The reason BT has not upgraded these areas is because they can continue to sell expensive multi line ADSL connections at hundreds of pounds per month. I work with a company in Llantarnam Business Park and we pay around £380 per month for three fixed lines. If they introduced broadband this would be around £90 per month. It's BT dragging their feet for te sake I profits and nothing less... JJ1980
  • Score: 5

7:46am Thu 3 Jul 14

JJ1980 says...

And the last sentence should say "For the sake of profits"
And the last sentence should say "For the sake of profits" JJ1980
  • Score: 1

8:03am Thu 3 Jul 14

UKIPFTW says...

I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them!
I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them! UKIPFTW
  • Score: 2

9:27am Thu 3 Jul 14

nickea says...

UKIPFTW wrote:
I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them!
Bt Infinity is not full Broadband only the exchange is fiber optic , you are still using copper cable thus you still rely on old wire connection . Broadband fibre optic was to be installed all around Newport years ago by NTL but they were stopped I wonder who by ? . The only way to get full fiber optic is with Virgin if they have the rights to install light speed cable in your area . IT Teck Eng .
[quote][p][bold]UKIPFTW[/bold] wrote: I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them![/p][/quote]Bt Infinity is not full Broadband only the exchange is fiber optic , you are still using copper cable thus you still rely on old wire connection . Broadband fibre optic was to be installed all around Newport years ago by NTL but they were stopped I wonder who by ? . The only way to get full fiber optic is with Virgin if they have the rights to install light speed cable in your area . IT Teck Eng . nickea
  • Score: 0

9:35am Thu 3 Jul 14

mkaibear1 says...

JJ1980 wrote:
Llantarnam Road (and in fact Newport Road) both have slow connections and both have an industrial estate. The reason BT has not upgraded these areas is because they can continue to sell expensive multi line ADSL connections at hundreds of pounds per month. I work with a company in Llantarnam Business Park and we pay around £380 per month for three fixed lines. If they introduced broadband this would be around £90 per month. It's BT dragging their feet for te sake I profits and nothing less...
Seriously?

I work for a company on the Ty Coch industrial estate and I've just been getting quotes for leased lines.

For about £400 per month you can get a dedicated 20Mb leased line which will far outperform your multi ADSL lines, with a better quality of service and SLA. For £480 you can get a dedicated 50Mb leased line.

Your company is being proper ripped off!
[quote][p][bold]JJ1980[/bold] wrote: Llantarnam Road (and in fact Newport Road) both have slow connections and both have an industrial estate. The reason BT has not upgraded these areas is because they can continue to sell expensive multi line ADSL connections at hundreds of pounds per month. I work with a company in Llantarnam Business Park and we pay around £380 per month for three fixed lines. If they introduced broadband this would be around £90 per month. It's BT dragging their feet for te sake I profits and nothing less...[/p][/quote]Seriously? I work for a company on the Ty Coch industrial estate and I've just been getting quotes for leased lines. For about £400 per month you can get a dedicated 20Mb leased line which will far outperform your multi ADSL lines, with a better quality of service and SLA. For £480 you can get a dedicated 50Mb leased line. Your company is being proper ripped off! mkaibear1
  • Score: 0

9:38am Thu 3 Jul 14

mkaibear1 says...

UKIPFTW wrote:
I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them!
Conversely, I have BT Infinity (FTTC), it was installed by an apprentice watched by a trainer, immaculate install, they moved my master socket at the same time (into the study) and I've had precisely zero disconnections for a year or so now.

Just luck I guess. My install tale with Virgin is one of woe in comparison.
[quote][p][bold]UKIPFTW[/bold] wrote: I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them![/p][/quote]Conversely, I have BT Infinity (FTTC), it was installed by an apprentice watched by a trainer, immaculate install, they moved my master socket at the same time (into the study) and I've had precisely zero disconnections for a year or so now. Just luck I guess. My install tale with Virgin is one of woe in comparison. mkaibear1
  • Score: 0

10:18am Thu 3 Jul 14

Walter Devereux says...

nickea wrote:
UKIPFTW wrote:
I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them!
Bt Infinity is not full Broadband only the exchange is fiber optic , you are still using copper cable thus you still rely on old wire connection . Broadband fibre optic was to be installed all around Newport years ago by NTL but they were stopped I wonder who by ? . The only way to get full fiber optic is with Virgin if they have the rights to install light speed cable in your area . IT Teck Eng .
Well Mr IT Teck Eng you clearly do not realise that Virgin is not FTTH either. Notice that nice coaxial cable going into your house? Last time I checked you do not send light signals along coaxial copper...
[quote][p][bold]nickea[/bold] wrote: [quote][p][bold]UKIPFTW[/bold] wrote: I have BT Infinity (Fibre optic) It was 15 days late being installed and i've had 50-60 disconnections a day for 8 weeks, their customer service is atrocious, In the end I complained to the CEO before things even started to get looked into. if you can get virgin, go with them![/p][/quote]Bt Infinity is not full Broadband only the exchange is fiber optic , you are still using copper cable thus you still rely on old wire connection . Broadband fibre optic was to be installed all around Newport years ago by NTL but they were stopped I wonder who by ? . The only way to get full fiber optic is with Virgin if they have the rights to install light speed cable in your area . IT Teck Eng .[/p][/quote]Well Mr IT Teck Eng you clearly do not realise that Virgin is not FTTH either. Notice that nice coaxial cable going into your house? Last time I checked you do not send light signals along coaxial copper... Walter Devereux
  • Score: 3

6:24pm Thu 3 Jul 14

Dave on his Soapbox says...

.....like with everything in life.....there are winners and losers...... much of the telephone network was installed decades ago...and since the Tories privatised PO Telecommunications in the '80's.......and with the more recent threat to BT's viability to survive with completion....invest
ment and spending money on low revenue generating residential customers who want a Rolls Royce for the cost of Mini....its understandable that there are people who have bad experiences.....
The Superfast Cymru project is one of the largest construction feats not see since the Victorian's built the rail network..... in 3 years 96% of Wales will have 24Mb sf broadband...although even when its complete there will be pockets where it is either technically or prohibitively costly to provide.......again as with all publicly or privately funded things...there's not a bottomless pot of money and commercial decisions are sometimes unpalatable to some....
.....like with everything in life.....there are winners and losers...... much of the telephone network was installed decades ago...and since the Tories privatised PO Telecommunications in the '80's.......and with the more recent threat to BT's viability to survive with completion....invest ment and spending money on low revenue generating residential customers who want a Rolls Royce for the cost of Mini....its understandable that there are people who have bad experiences..... The Superfast Cymru project is one of the largest construction feats not see since the Victorian's built the rail network..... in 3 years 96% of Wales will have 24Mb sf broadband...although even when its complete there will be pockets where it is either technically or prohibitively costly to provide.......again as with all publicly or privately funded things...there's not a bottomless pot of money and commercial decisions are sometimes unpalatable to some.... Dave on his Soapbox
  • Score: 0

6:33pm Thu 3 Jul 14

Dave on his Soapbox says...

....the other option is to move to an area that already has it....there are plenty in RTC or BG council areas that have cab with no or very low take up.....and housing cost up the valleys is some of the lowest in Wales......ideal for home workers.....which Wales already leads the way on....
The trouble is no one knows where the demand is particularly if there is a Virgin network present.....what other utility has duplication of supply.....how many houses have two water, gas or power supplies?
The reason Virgin has all but stopped putting in underground services....is you cannot guarantee demand....and it costs an awful lot of money.....
....the other option is to move to an area that already has it....there are plenty in RTC or BG council areas that have cab with no or very low take up.....and housing cost up the valleys is some of the lowest in Wales......ideal for home workers.....which Wales already leads the way on.... The trouble is no one knows where the demand is particularly if there is a Virgin network present.....what other utility has duplication of supply.....how many houses have two water, gas or power supplies? The reason Virgin has all but stopped putting in underground services....is you cannot guarantee demand....and it costs an awful lot of money..... Dave on his Soapbox
  • Score: 0

8:00pm Thu 3 Jul 14

displayed says...

There was government mandate about 20 yrs given to cable companies to get the whole country on cable.
We got it, as we now have 50Mb with Virgin, however, as for their mobile phone signal, well we wont go there.............
There was government mandate about 20 yrs given to cable companies to get the whole country on cable. We got it, as we now have 50Mb with Virgin, however, as for their mobile phone signal, well we wont go there............. displayed
  • Score: 0

8:08pm Thu 3 Jul 14

displayed says...

Dave on his Soapbox wrote:
....the other option is to move to an area that already has it....there are plenty in RTC or BG council areas that have cab with no or very low take up.....and housing cost up the valleys is some of the lowest in Wales......ideal for home workers.....which Wales already leads the way on....
The trouble is no one knows where the demand is particularly if there is a Virgin network present.....what other utility has duplication of supply.....how many houses have two water, gas or power supplies?
The reason Virgin has all but stopped putting in underground services....is you cannot guarantee demand....and it costs an awful lot of money.....
http://store.virginm
edia.com/broadband/s
peeds-explained/inde
x.html

Nuff said..............
[quote][p][bold]Dave on his Soapbox[/bold] wrote: ....the other option is to move to an area that already has it....there are plenty in RTC or BG council areas that have cab with no or very low take up.....and housing cost up the valleys is some of the lowest in Wales......ideal for home workers.....which Wales already leads the way on.... The trouble is no one knows where the demand is particularly if there is a Virgin network present.....what other utility has duplication of supply.....how many houses have two water, gas or power supplies? The reason Virgin has all but stopped putting in underground services....is you cannot guarantee demand....and it costs an awful lot of money.....[/p][/quote]http://store.virginm edia.com/broadband/s peeds-explained/inde x.html Nuff said.............. displayed
  • Score: 0

9:25pm Thu 3 Jul 14

Dave on his Soapbox says...

displayed says...
Don't understand the relevance to you posting a link to Virgin's sales site......
Due to completion all the Network Providers....Sky/Vir
gin/BT...along with the Service Providers.....TalkTa
lk/Tesco etc. are fighting to get some revenue from paying customers......as building a network or even renting capacity is a big chunk of their running costs....selling add ons......
Simples ;¬)
displayed says... Don't understand the relevance to you posting a link to Virgin's sales site...... Due to completion all the Network Providers....Sky/Vir gin/BT...along with the Service Providers.....TalkTa lk/Tesco etc. are fighting to get some revenue from paying customers......as building a network or even renting capacity is a big chunk of their running costs....selling add ons...... Simples ;¬) Dave on his Soapbox
  • Score: 0

9:45pm Thu 3 Jul 14

BobEvams2014 says...

Reports indicate this is clearly the fault of
Bob Bright and Newport City Council
The Welsh Assembly
The EU
the Last Labour Government
Reports indicate this is clearly the fault of Bob Bright and Newport City Council The Welsh Assembly The EU the Last Labour Government BobEvams2014
  • Score: 0

3:29pm Fri 4 Jul 14

-trigg- says...

If Virgin supplied a service in my area, I'd switch to them in a shot.

At times my broadband line is so slow I feel like I've returned to the golden days of the internet when a 14.4 modem was considered state of the art.
If Virgin supplied a service in my area, I'd switch to them in a shot. At times my broadband line is so slow I feel like I've returned to the golden days of the internet when a 14.4 modem was considered state of the art. -trigg-
  • Score: 0

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