‘999? I haven't got enough money for the train' 14 bizarre reasons to call an ambulance

‘999? I haven't got enough money for the train' 14 bizarre reasons to call an ambulance

‘999? I haven't got enough money for the train' 14 bizarre reasons to call an ambulance

First published in News

Really. Here are some of the bizarre reasons why some people in Wales have rung 999.

1. A woman who dropped a television remote and needed someone to pick it up

South Wales Argus:

2. A woman who had eaten cherries and felt constipated

South Wales Argus:

3. A man who had discovered a bruise on his foot

4. A woman who asked whether the green part of a potato was poisonous

South Wales Argus:

5. A man with a ring stuck on his finger

South Wales Argus:

6. A woman whose boiler had broken and had no credit to call the gas board

7. A man who had a fly in his ear

8. A woman who didn’t have enough money to buy a train ticket

South Wales Argus:

9. A man with a cotton bud stuck in his ear

10. A mother whose daughter had drunk water from a dog bowl

11. A woman who was intoxicated and needed a lift home

12. A woman who needed advice because she had fallen out with her brother

13. A man with blisters on his foot

14. A woman with a cast on her leg and wanted it taken off

Comments (14)

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8:01am Tue 22 Jul 14

Bobevans says...

Quite why are these people not being fined. A £100 fine for abusing the 999 service would soon put a stop to it

No doubt the left wing PC brigade will start screaming it will stop people calling 999 when they need to. That is just pure bs. We are talking about fining them for blatant abuse such as the two cases above
Quite why are these people not being fined. A £100 fine for abusing the 999 service would soon put a stop to it No doubt the left wing PC brigade will start screaming it will stop people calling 999 when they need to. That is just pure bs. We are talking about fining them for blatant abuse such as the two cases above Bobevans
  • Score: 18

8:32am Tue 22 Jul 14

Evil Flanker says...

Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles. Evil Flanker
  • Score: 5

9:06am Tue 22 Jul 14

-trigg- says...

How much does it cost for the operator to deal with these pointless calls?

Although the simple answer would appear to be to charge these people for the time they have wasted, this would prove to be dificult to enforce and would end up wasting even more time that could be better spent dealing with genuine emergencies.

In many of these cases, the people in question knew that their call wasn't an emergency matter but didn't know who else to call, so I would suggest bringing in and publicising a single non-emergency number for such cases, with operators able to deal with simple queries directly or pass the calls or details on to the relevant party.
How much does it cost for the operator to deal with these pointless calls? Although the simple answer would appear to be to charge these people for the time they have wasted, this would prove to be dificult to enforce and would end up wasting even more time that could be better spent dealing with genuine emergencies. In many of these cases, the people in question knew that their call wasn't an emergency matter but didn't know who else to call, so I would suggest bringing in and publicising a single non-emergency number for such cases, with operators able to deal with simple queries directly or pass the calls or details on to the relevant party. -trigg-
  • Score: 1

11:42am Tue 22 Jul 14

Bobevans says...

Evil Flanker wrote:
Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
They are Free , There is no charge for 0800 numbers even from mobiles
[quote][p][bold]Evil Flanker[/bold] wrote: Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.[/p][/quote]They are Free , There is no charge for 0800 numbers even from mobiles Bobevans
  • Score: -8

11:44am Tue 22 Jul 14

Bobevans says...

-trigg- wrote:
How much does it cost for the operator to deal with these pointless calls?

Although the simple answer would appear to be to charge these people for the time they have wasted, this would prove to be dificult to enforce and would end up wasting even more time that could be better spent dealing with genuine emergencies.

In many of these cases, the people in question knew that their call wasn't an emergency matter but didn't know who else to call, so I would suggest bringing in and publicising a single non-emergency number for such cases, with operators able to deal with simple queries directly or pass the calls or details on to the relevant party.
Not difficult to fine them or collect the money. They have the powers to take it directly from someones pay or benefits. No amount of publicity or education will change these people. Hitting them in their pocket I the most effective solution
[quote][p][bold]-trigg-[/bold] wrote: How much does it cost for the operator to deal with these pointless calls? Although the simple answer would appear to be to charge these people for the time they have wasted, this would prove to be dificult to enforce and would end up wasting even more time that could be better spent dealing with genuine emergencies. In many of these cases, the people in question knew that their call wasn't an emergency matter but didn't know who else to call, so I would suggest bringing in and publicising a single non-emergency number for such cases, with operators able to deal with simple queries directly or pass the calls or details on to the relevant party.[/p][/quote]Not difficult to fine them or collect the money. They have the powers to take it directly from someones pay or benefits. No amount of publicity or education will change these people. Hitting them in their pocket I the most effective solution Bobevans
  • Score: 0

1:24pm Tue 22 Jul 14

Evil Flanker says...

Bobevans wrote:
Evil Flanker wrote:
Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
They are Free , There is no charge for 0800 numbers even from mobiles
Not from my phone they aren't, and for many others too, please get your facts right!
[quote][p][bold]Bobevans[/bold] wrote: [quote][p][bold]Evil Flanker[/bold] wrote: Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.[/p][/quote]They are Free , There is no charge for 0800 numbers even from mobiles[/p][/quote]Not from my phone they aren't, and for many others too, please get your facts right! Evil Flanker
  • Score: 7

2:51pm Tue 22 Jul 14

MikeO4O8 says...

Only some 0800 numbers are free from mobile phones, like the job centre, but there are still some that charge, also depends on your network as it's only some networks that charge.

IF YOU HAVE THE APP MARKET, search for the app 0800 wizard, this app (or similar apps make 0800 numbers free)
Only some 0800 numbers are free from mobile phones, like the job centre, but there are still some that charge, also depends on your network as it's only some networks that charge. IF YOU HAVE THE APP MARKET, search for the app 0800 wizard, this app (or similar apps make 0800 numbers free) MikeO4O8
  • Score: 0

3:02pm Tue 22 Jul 14

gingertom says...

Get Involved

The Welsh Ambulance Services NHS Trust (WAST) values the opinions of patients and the public and would like people to get involved in all aspects of the service. This may include making decisions about their own care and treatment, to giving feedback on the services they receive and even influencing future plans.

People can give us feedback and suggestions about the service or even become more involved by taking part in surveys, reviewing leaflets through our Readers Panel, attend local events and sharing experiences by giving us their patient story.

Visit our Partners in Healthcare page to learn more about the work of the Partners in Healthcare team who involve different people and communities within the Trust. To become more involved in our work you can join the Partners in Healthcare Network, and you can help influence services and make sure your views are being heard.

If you just wish to give feedback or make a suggestion about any of our services including the emergency ambulance service, patient transport services or NHS Direct Wales, then ‘Have your Say’.

Alternatively, if you would like to give feedback on any NHS experience you may have had, please click here to view the NHS Wales Experience Questionnaire. Print off the form and when completed return to PIH team, NHS Direct Wales, FREEPOST NAT 6805, Swansea, SA7 9ZZ.

We produce a newsletter called Network News twice a year which informs colleagues and members of the public what we have been working on over the last few months. Visit out Partners in Healthcare Library to view our newsletter. We also have an audio version available, of the latest edition, which is the Winter 2011 edition.

There is a section called Learning Disability Zone where you will find lots of information and games.

To learn more about how the Welsh Ambulance service educates and informs the public on how to appropriately use 999 and other health messages it supports, visit campaigns.

http://www.ambulance
.wales.nhs.uk/assets
/documents/6ca133a5-
3047-449e-b085-37536
0163a506351155047360
55784.pdf
Get Involved The Welsh Ambulance Services NHS Trust (WAST) values the opinions of patients and the public and would like people to get involved in all aspects of the service. This may include making decisions about their own care and treatment, to giving feedback on the services they receive and even influencing future plans. People can give us feedback and suggestions about the service or even become more involved by taking part in surveys, reviewing leaflets through our Readers Panel, attend local events and sharing experiences by giving us their patient story. Visit our Partners in Healthcare page to learn more about the work of the Partners in Healthcare team who involve different people and communities within the Trust. To become more involved in our work you can join the Partners in Healthcare Network, and you can help influence services and make sure your views are being heard. If you just wish to give feedback or make a suggestion about any of our services including the emergency ambulance service, patient transport services or NHS Direct Wales, then ‘Have your Say’. Alternatively, if you would like to give feedback on any NHS experience you may have had, please click here to view the NHS Wales Experience Questionnaire. Print off the form and when completed return to PIH team, NHS Direct Wales, FREEPOST NAT 6805, Swansea, SA7 9ZZ. We produce a newsletter called Network News twice a year which informs colleagues and members of the public what we have been working on over the last few months. Visit out Partners in Healthcare Library to view our newsletter. We also have an audio version available, of the latest edition, which is the Winter 2011 edition. There is a section called Learning Disability Zone where you will find lots of information and games. To learn more about how the Welsh Ambulance service educates and informs the public on how to appropriately use 999 and other health messages it supports, visit campaigns. http://www.ambulance .wales.nhs.uk/assets /documents/6ca133a5- 3047-449e-b085-37536 0163a506351155047360 55784.pdf gingertom
  • Score: 0

3:06pm Tue 22 Jul 14

gingertom says...

http://www.ambulance
.wales.nhs.uk/Defaul
t.aspx?pageId=66&lan
=en
http://www.ambulance .wales.nhs.uk/Defaul t.aspx?pageId=66&lan =en gingertom
  • Score: -1

5:04pm Tue 22 Jul 14

grandmammamia says...

I can just about understand a 999 call to the POLICE for a gas leak if I had no credit , although we don't know if that was the case here, (although I hope I'd try a neighbour first) but to an ambulance call centre? Also while it doesn't say it was a leak, I'm assuming it wasn't or they would have classed it as an emergency.
I can just about understand a 999 call to the POLICE for a gas leak if I had no credit , although we don't know if that was the case here, (although I hope I'd try a neighbour first) but to an ambulance call centre? Also while it doesn't say it was a leak, I'm assuming it wasn't or they would have classed it as an emergency. grandmammamia
  • Score: 2

8:05am Wed 23 Jul 14

Bobevans says...

Evil Flanker wrote:
Bobevans wrote:
Evil Flanker wrote:
Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
They are Free , There is no charge for 0800 numbers even from mobiles
Not from my phone they aren't, and for many others too, please get your facts right!
Yes they are all 0800 calls are free. It is an OFCOM requirement
[quote][p][bold]Evil Flanker[/bold] wrote: [quote][p][bold]Bobevans[/bold] wrote: [quote][p][bold]Evil Flanker[/bold] wrote: Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.[/p][/quote]They are Free , There is no charge for 0800 numbers even from mobiles[/p][/quote]Not from my phone they aren't, and for many others too, please get your facts right![/p][/quote]Yes they are all 0800 calls are free. It is an OFCOM requirement Bobevans
  • Score: -3

1:53pm Wed 23 Jul 14

coalpicker says...

You just could not make it up, seems we are evolving downward .
You just could not make it up, seems we are evolving downward . coalpicker
  • Score: 0

9:50pm Wed 23 Jul 14

SUNSHINE ON A CLOUDY DAY says...

Bobevans wrote:
Evil Flanker wrote:
Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
They are Free , There is no charge for 0800 numbers even from mobiles
0800 from mobiles are not free until June 2015
http://www.theguardi
an.com/media/2013/de
c/12/ofcom-free-0800
-mobile-telecoms-ove
rhaul
Freephone numbers are to become free of charge from mobiles under an overhaul designed to clarify telephone call charges and dialling codes, the regulator, Ofcom, has confirmed.

The telecoms watchdog said that from June 2015, "freephone will mean free" for 0800, 0808 and 116 numbers – which at present are free only when used in a landline, and which cost mobile phone users between 14p and 40p a minute.

Ofcom also announced measures to tackle "consumer confusion" over how much it costs to call companies and organisations such as government agencies and charities on non-geographic numbers – those beginning with 08, 09 and 118. Unless using a BT line, callers are not informed about how much these numbers cost.
[quote][p][bold]Bobevans[/bold] wrote: [quote][p][bold]Evil Flanker[/bold] wrote: Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.[/p][/quote]They are Free , There is no charge for 0800 numbers even from mobiles[/p][/quote]0800 from mobiles are not free until June 2015 http://www.theguardi an.com/media/2013/de c/12/ofcom-free-0800 -mobile-telecoms-ove rhaul Freephone numbers are to become free of charge from mobiles under an overhaul designed to clarify telephone call charges and dialling codes, the regulator, Ofcom, has confirmed. The telecoms watchdog said that from June 2015, "freephone will mean free" for 0800, 0808 and 116 numbers – which at present are free only when used in a landline, and which cost mobile phone users between 14p and 40p a minute. Ofcom also announced measures to tackle "consumer confusion" over how much it costs to call companies and organisations such as government agencies and charities on non-geographic numbers – those beginning with 08, 09 and 118. Unless using a BT line, callers are not informed about how much these numbers cost. SUNSHINE ON A CLOUDY DAY
  • Score: 0

11:52am Thu 24 Jul 14

Evil Flanker says...

Bobevans wrote:
Evil Flanker wrote:
Bobevans wrote:
Evil Flanker wrote:
Number 6 and the gas boiler thing, it doesn't say if it was leaking.

I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through.

If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do.

The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.
They are Free , There is no charge for 0800 numbers even from mobiles
Not from my phone they aren't, and for many others too, please get your facts right!
Yes they are all 0800 calls are free. It is an OFCOM requirement
I see, so maybe you could explain why I am charged for calling 0800 numbers from my mobile?

Although I know you cannot, because I am charged for them!!

http://www.vodafone.
co.uk/shop/pay-as-yo
u-go/call-charges/

Non Geographic calls - 0800 @ 14p a minute

So please as stated GET YOUR FACTS RIGHT!!!
[quote][p][bold]Bobevans[/bold] wrote: [quote][p][bold]Evil Flanker[/bold] wrote: [quote][p][bold]Bobevans[/bold] wrote: [quote][p][bold]Evil Flanker[/bold] wrote: Number 6 and the gas boiler thing, it doesn't say if it was leaking. I have smelled gas before now and not had credit on my phone to call the gas board about it and have also dialled 999 to report it, the police understood the point and put my call through. If you have to report a gas leak as I did and have no credit on a mobile phone, thats the only sensible thing to do. The 0800 number for reporting gas leaks should be free to call from all phones, including mobiles.[/p][/quote]They are Free , There is no charge for 0800 numbers even from mobiles[/p][/quote]Not from my phone they aren't, and for many others too, please get your facts right![/p][/quote]Yes they are all 0800 calls are free. It is an OFCOM requirement[/p][/quote]I see, so maybe you could explain why I am charged for calling 0800 numbers from my mobile? Although I know you cannot, because I am charged for them!! http://www.vodafone. co.uk/shop/pay-as-yo u-go/call-charges/ Non Geographic calls - 0800 @ 14p a minute So please as stated GET YOUR FACTS RIGHT!!! Evil Flanker
  • Score: 0

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