Use our power

THERE are generations of nostalgic Newport citizens who tend to be very loyal customers to the stalwarts of Commercial Street, companies like Wildings, BHS, Boots and Marks & Spencer. It is customers who ultimately wield the power and dictate success or failure within a company by paying the wages and contributing to the profits.

Unfortunately it appears that loyalty can be a rare commodity in the cut-throat retail business, and the desertion by Marks & Spencer of our town centre didn’t go down well with many, and now their failure to support Avana, thus leading to the loss of 600 local jobs, leaves a bitter taste.

I know it’s a free market economy and M&S are free to set up shop wherever they want and buy off whoever they wish, but so are we free to shop wherever we want and boycott whoever we wish. It may not have any real effect, but it can feel good!

Steve Delahaye Bassaleg Road Newport

Comments (1)

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8:00pm Thu 10 Apr 14

Mervyn James says...

With finances cut to the bone expect no loyalty from shoppers who are after the best deal and cheapest deal they can get. You've only to look at the ques in pound shop, at the bookies, and loan sharks to see where their loyalties are. If M&S were making money they would have stayed in town, but a tin shed in spytty is what shoppers wanted. I gather the future in city centres is leisure and food/drink nothing else. Maybe Spytty will become a ghost mall when everyone decides its easier to order online and not bother.
With finances cut to the bone expect no loyalty from shoppers who are after the best deal and cheapest deal they can get. You've only to look at the ques in pound shop, at the bookies, and loan sharks to see where their loyalties are. If M&S were making money they would have stayed in town, but a tin shed in spytty is what shoppers wanted. I gather the future in city centres is leisure and food/drink nothing else. Maybe Spytty will become a ghost mall when everyone decides its easier to order online and not bother. Mervyn James
  • Score: -2

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