I AM grateful for the information received from Mr Ryan regarding the Gwent Crematorium. As I pointed out in my letter, the phrase “inconvenient to the family” is totally inappropriate, rather it is the distress it causes and not the inconvenience.

Nineteen minutes extra travelling to a different area does not seem a lot. However, the experience of having to follow my parents’ hearse for 30 minutes across London, was the longest 30 minutes imaginable and certainly added to the stress of the day. In addition, many older mourners who are not family, would find it difficult to reach these places without their own transport.

Mrs M Pritchard, Marloes Path, Greenmeadow, Cwmbran